Certified Custom Framing Expert

Michaels • Los Angeles, CA

3d

About The Position

The Certified Custom Framing Expert builds customer relationships by creating memorable framing solutions for customers’ art and helping customers find products in the store. The role contributes to sales and production results, completes framing orders to a high standard and on time, and maintains assigned store and framing areas in a safe, clean, clutter-free, well-merchandised, and in-stock condition. The position follows company procedures, policies, and programs and provides friendly, respectful customer service.

The role also supports store operations through stocking and truck unloading, cash register and cash-handling activities, shrink and safety programs, and omnichannel processes. Work takes place in a public retail store and frame shop; the schedule includes nights, weekends, and early mornings. The stated base pay range is $19.25–$22.60, and the position may be eligible for overtime compensation under applicable state and local laws.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to perform regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Build customer relationships and create custom framing solutions for customers’ art.
• Help customers shop, locate products, and find solutions.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
• Follow Standard Operating Procedures and company programs, policies, and standards.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, and model the company’s vision and values.
• Participate in truck unloading and stocking processes, following truck standards and budget requirements.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed