Certified Community Health Worker (CHW)

Blehealth • Pomona, CA

13h • Onsite

About The Position

This is a full-time, 40-hour-per-week position based at the Pomona office, with a regular Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The role requires frequent visits to members’ homes, clinics, and other community settings, as well as extensive travel to agencies and outreach destinations. The Certified Community Health Worker assists clients with health and social needs, supports their engagement in care, and coordinates services with providers and community resources.

The role helps clients understand health programs and care instructions, identify socioeconomic factors affecting health, manage chronic conditions, and access appropriate medical and social services. It also includes advocacy during medical visits, follow-up with clients and providers, monitoring progress toward care-plan goals, and maintaining comprehensive electronic client records and reports.

Requirements

• Provide a valid Community Health Worker (CHW) certificate as proof of completion.
• Complete a Community Health Worker (CHW) certification program.
• Have a valid driver’s license.
• Have reliable transportation and proof of automobile insurance.
• Hold current CPR certification.
• Provide proof of a negative TB test.
• Complete a Live Scan fingerprinting and background check.
• Be able to report to work as scheduled and work a flexible schedule when necessary.
• Demonstrate excellent analytical, problem-solving, and prioritization skills.
• Be able to use statistical and graphic displays.
• Have excellent verbal and written communication skills.
• Have strong interpersonal skills and be able to work collaboratively and tactfully with multidisciplinary, diverse teams, including employees, customers, and physicians.
• Have effective computer skills, particularly with Microsoft Office applications, including Excel, PowerPoint, Publisher, Paint, and Word.
• Be able to work independently to complete assigned tasks.
• Have team-building, project management, change management, quality and process improvement, and project execution skills.
• Have at least one year of experience, as stated in the job listing.

Responsibilities

• Assist clients in their homes, community locations, or clinic settings.
• Travel extensively to client homes, community locations, agencies, and other outreach destinations.
• Explain program purposes to clients and describe the potential impact on their well-being.
• Help patients identify socioeconomic issues affecting their health and develop health and social management plans and goals.
• Educate clients about appropriate emergency room use and alternatives.
• Coach patients in managing chronic health conditions and practicing self-care; help them understand care plans and instructions.
• Motivate clients to participate actively in their health and overall well-being.
• Help clients access health-related services, obtain and use a medical home, and overcome barriers to medical care or social services.
• Provide support and advocacy during initial medical visits or when needed to ensure medical needs and required referrals are communicated.
• Follow up with clients and providers regarding health and social service plans.
• Facilitate communication and coordinate services between providers and clients or patients.
• Coordinate and monitor services, including tracking clients’ compliance with care-plan objectives.
• Document client encounters and contracts made on clients’ behalf, and complete and submit monthly reports.
• Maintain comprehensive electronic client files, including notes, releases of information, assessments, and other medical documents.
• Document activities, service plans, and client outcomes effectively.

Benefits

• Medical, dental, and vision coverage after successful completion of the 90-day probationary period.
• Free $100,000 life insurance policy after successful completion of the 90-day probationary period.
• 401(k) eligibility after six months or 1,000 hours of service, with a 4% company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed