Certified Clinical Medical Assistant (CCMA) / Licensed Practical Nurse (LPN) - East TN Primary Care

Healthstar/CPS•Knoxville, TN

9d•Onsite

About The Position

This role is for a Certified Clinical Medical Assistant (CCMA) or Licensed Practical Nurse (LPN) in an East TN Primary Care setting. The position involves a range of clinical and administrative responsibilities focused on patient care and office operations.

Requirements

High School Diploma
Medical Assistant Training
Current CPR Certification
Certified Clinical Medical Assistant Certification
State LPN License
Knowledge of EMR
Skilled in customer service with a pleasant and courteous demeanor
Well organized and detail-oriented
Ability to work independently without much supervision
Skills in critical thinking, communication, influence, and decision making
Ability to work cooperatively as a member of office staff and team
Daily standing, walking, squatting, bending, and maneuvering
Ability to lift up to 50 pounds
Ability to manage stress triggered by workload and difficult patterns

Responsibilities

Patient triage including weight, blood pressure, temperature readings, updating medication lists, and documenting chief complaints.
Manage electronic patient prescription services, including communication with pharmacies and verification of all medical prescriptions.
Utilize Electronic Medical Records (EMR) systems.
Perform phlebotomy and EKGs.
Answer telephone, screen calls, retrieve voicemails, and return patient calls.
Handle pre-certification requirements for all procedures.
Contact patients regarding lab results.
Maintain daily logs.
Answer questions regarding patient appointments and testing.
Communicate with patients regarding information and education about procedure preps.
Schedule procedures, medical tests, and referral appointments, including coordinating dates, times, and locations, and rescheduling as necessary.
Schedule appointments, verifying necessary information such as demographics and insurance information in the patient medical record or file.
Assist other staff as directed.
Perform other job functions as directed.
Apply knowledge of nursing principles, protocols, and medication names and prescribing.
Adhere to policies and procedures related to infection control, environmental safety, and patient confidentiality as per HIPAA standards.
Manage medical chart reporting and records.
Maintain regular and punctual attendance in person.
Attend meetings as required.