Automotive Technician for Chrysler, Dodge, Jeep & Ram - Serra Kalkaska - NO WEEKENDS

Serra Traverse City•Excelsior Township, MI

20d•Onsite

About The Position

Serra Kalkaska is seeking a full-time Certified CDJR Service Technician for its growing service department. The technician inspects vehicles, diagnoses mechanical issues, and performs repairs in accordance with dealership and factory standards. The role includes communicating with service advisors and the parts department, documenting work, road-testing vehicles when required, participating in manufacturer training, and maintaining a safe, clean shop and vehicle environment. The technician may supervise apprentice technicians and perform other duties as needed. Serra Kalkaska is part of Serra Automotive, a privately held retail automotive group operating in eight states. The group has 61 dealerships, represents 86 automotive franchises, and employs more than 3,600 people. The role regularly involves standing, using hands, reaching, and talking or hearing. It may also require walking, sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling. Employees may occasionally lift or move up to 100 pounds. The work environment includes regular exposure to moving mechanical parts and fumes or airborne particles; frequent exposure to wet or dry humid conditions and outside weather; and occasional exposure to high or precarious places, toxic or caustic chemicals, extreme heat, electrical shock risk, and vibration. Noise is usually loud.

Requirements

Valid driver's license.
Valid, active CDJR or Mopar certification.
Excellent communication, organizational, and time-management skills.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before customers or employees.
Experience using general office equipment, such as computers, iPads, and copiers.
Ability to sit or stand for prolonged periods.
Ability to multitask.
Professional, well-groomed personal appearance.
Ability to use common-sense understanding to interpret and carry out varied written, oral, diagrammatic, or form-based instructions.
Ability to deal with standardized situations with only occasional or no variables.
Associate's degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to meet the physical demands of the job, including occasionally lifting or moving up to 100 pounds.

Responsibilities

Perform work listed on repair orders efficiently and accurately in accordance with dealership and factory standards.
Diagnose malfunctions and perform repairs.
Communicate with the parts department to obtain needed parts.
Save and tag parts from jobs when required under warranty or requested by the customer.
Inspect assigned vehicles to determine whether additional safety or service work is required or recommended.
Immediately notify the service advisor if additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
Document work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Stay current with manufacturer technical bulletins.
Supervise apprentice technicians when assigned.
Report machinery defects or malfunctions to the supervisor.
Keep customers’ vehicles clean and immediately notify service advisors about changes to a vehicle’s appearance or condition.
Keep the shop area neat and clean.
Maintain and account for dealership-owned tools and manuals, returning them to their proper place and condition.
Understand and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and immediately report safety issues to management.
Perform other duties as needed.