Certification Specialist (Temp to Permanent)

CRM Residential•Philadelphia, PA

11d•$24 - $26•Onsite

About The Position

The Certification Specialist will receive general supervision, direction and guidance from the Community Manager. CRM Residential requires a background and drug screening as a condition of employment. The position is eligible for overtime. This is a temporary to permanent position.

Requirements

High School diploma or equivalent education required.
Previous certification experience.
Experience level may vary due to the special needs of the property.
The position requires the ability to deal well with people and get them to feel comfortable quickly.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Due to the property staffing limitations, it is extremely critical that the individual be able to work their scheduled hours plus any other hours necessary to complete the job.
Stand and walk or sit alternatively depending on specific needs of the day.
Constant need to bend/stoop/squat, climb stairs, push or pull, reach above shoulder, filing, open/close doors/drawers, grasping/turning, writing/typing
Frequent lifting/carrying (paperwork, deliveries, files, miscellaneous) less than 20 lbs.
Professional image
Be able to multi-task
Excellent communication skills and upbeat attitude
Strong customer service orientation
Good organizational and time management skills
Strong administrative ability
Certification Specialist will comply with established policies and authorized approval.

Responsibilities

Resident selection and orientation. In accordance with the Resident Selection Plan.
The assistance of leasing of vacant apartments in an expeditious manner per company policy striving for 100% occupancy.
The timely recertification and interim recertifications of residents in accordance with HUD regulation and Low Income Housing Tax Credit Program.
Maintaining the waiting list book and keeping it up to date in the computer following HUD regulations.
Assist with the development of goals and objectives for the property.
Maintain resident files according to policy outlined in CRM’s Occupancy Manual
Assist Property Manager in preparation of various file reviews such as: Management Review, Mortgagee Inspection
Accept daily resident requests and write up corrective work orders as directed by the Maintenance Plus program.
Daily management of office duties: Open office at prescribed time, Immediately handles daily work orders that come in, Take applications for prospective residents, Compute applications for eligibility, with supporting documents, Send out billing notices, Greet in-coming guests, respond to email and handle all incoming telephone calls
In absence of the Community Manager, enforcement of the lease and the rules and regulations.
Attend training courses as required by CRM Residential.
Completion of all required reports as directed by various departments of CRM Residential.
Required to observe all federal and local Fair Housing Laws
Perform other related duties, as assigned.