Certification Specialist

Independent Management Services • Columbia, SC

7d • Onsite

About The Position

Independent Management Services is a full-service property management and marketing firm specializing in revitalizing under-managed multifamily housing developments. Founded in 1989, the company manages more than 100 communities in 11 states, focusing on affordable and workforce housing, with additional experience in market-rate and commercial property management. The company seeks self-motivated people interested in learning and growing, and offers opportunities for career development through training and experience.

The Certification Specialist handles occupancy, marketing, leasing, and resident verification procedures. The role collects resident information for eligibility screening, rent calculation, and income verification; completes initial and annual income recertifications; inspects units before move-in and move-out; and helps ensure units are ready for occupancy by deadlines. The specialist also responds to resident requests and concerns, maintains professional relationships with residents, and performs administrative support duties. The position reports directly to the Site Manager.

Requirements

• Sales-minded individual with attention to detail and strong verbal and written communication skills.
• Excellent follow-up skills via telephone or email correspondence.
• Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
• Knowledge of REAC and MOR compliance.
• Demonstrated track record of reliable work attendance and punctuality.
• Must adhere to Federal Fair Housing Laws.

Nice To Haves

• Proficiency with Paycom software and the Microsoft Office suite.
• Experience with RealPage OneSite.

Responsibilities

• Handle occupancy, marketing, leasing, and resident verification procedures.
• Collect resident information for eligibility screening, rent calculation, and income verification.
• Complete initial and annual income recertifications for residents.
• Complete unit inspections before move-in and move-out and ensure units are ready for occupancy within deadlines.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while maintaining a professional demeanor.
• Perform administrative support tasks, including filing, typing, answering telephones, and data entry.

Benefits

• Employer-paid health and dental insurance for employee-only coverage, with affordable dependent and family coverage.
• Voluntary vision, life, accident injury, long-term disability, and identity theft insurance options.
• 401(k) with an above-average employer matching contribution.
• Generous paid time off package.
• Training and employee development program.
• Competitive salary commensurate with experience.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed