Certification Analyst

Fiserv•Marietta, GA

1d•$60,000 - $88,000•Onsite

About The Position

Fiserv is a global leader in payments and financial technology, moving money and information in a way that moves the world. This team performs critical certifications for vendor, gateway, and client solutions to ensure high-performance transaction processing. As a key member of this team, you will enable the onboarding of new client business and ensure compliance with Card Association and Legal mandates, directly preventing revenue loss and operational risk.

Requirements

Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education and military.
Knowledge of transaction processing formats and industry association rules, highly preferred.
Functional expertise in assigned areas of support (PC, Terminal, Vendor, or Internal Products) as well as telecommunications and operating systems.
Technical proficiency in data file analysis; knowledge of programming, shell scripts, and JCL may be required.
Excellent Verbal Communication Skills to lead calls with Clients, Internal resources, and the Management team.
Proficiency in MS Office Products, specifically Outlook, Word, Excel, PowerPoint, and MS-Project.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Knowledge of transaction processing formats and industry association rules.
North mainframe experience and a strong understanding of business processes and functions.
Previous experience working with developers and TCoE in a matrixed corporate environment.
Advanced knowledge of specific Brand (Visa/Mastercard) chargeback and fine structures.

Responsibilities

Technical Point of Contact: Provide clients and stakeholders with a dedicated technical contact for their certification and integration onto the client certification platform.
Full Lifecycle Management: Manage the overall certification and integration process, including discovery, specification review, technical set-up, issue resolution, product integration, network configuration, and reporting.
Expectation Management: Manage client and internal team expectations to ensure all project target dates are met.
Compliance Oversight: Ensure all specifications and compliance mandates are strictly followed throughout the certification process.
Technical Consultation: Review and consult on transaction scripts, formats, and responses based on transaction and payment scripting.
Resource Coordination: Coordinate, schedule, and plan resource activities to ensure timely and effective project delivery.
Collaborative Support: Partner with network, production, and other resources to manage client or vendor tests, connectivity, and successful "go-live" events.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave