Analyst I, Certification

LegitScript

About The Position

The Analyst is responsible for the accurate analysis and classification of assigned websites, products, and/or merchants. They use open-source intelligence, proprietary tools, and industry best practices to identify potential areas of risk or non-compliance. By identifying potentially risky, illegal, or otherwise violative activities, the Analyst contributes directly to LegitScript’s mission of making the internet and payment ecosystems safer and more transparent. They work in a fast-paced environment and are comfortable balancing competing priorities and delivering their work within deadlines.

Requirements

Ability to work in a dynamic market with a continuous improvement mindset
Comfortable accepting feedback for overall growth
Excellent time management and prioritization skills
Ability to use good judgment and make sound independent decisions
Experience with large data sets (Excel and Google Sheets)
Fantastic attention to detail
Problem-solving skills, as well as the ability to use good judgment and make sound independent decisions
Self-motivated, independent, resourceful, and curious
Strong interpersonal and communication skills
Tech-savvy
Well-developed ability to speak, read, comprehend, and write English

Responsibilities

Analyze, assess, and/or classify certification applicants by using open-source intelligence, proprietary tools, and industry best practices, and leveraging contextual data
Understand and utilize the various tools and resources necessary to perform regular program tasks.
Make quick, accurate analytical decisions based on information that is, at times, ambiguous
Summarize analysis findings in clear, concise written reporting
Submit reports, adhering to your program’s reporting standards, within strict deadlines
Escalate questions to appropriate colleagues using sound judgment
Assist with other projects and tasks when assigned to do so by the Manager
Assist in the maintenance of program documentation as directed by Senior Analysts and the Manager
Engage in behaviors aligned with LegitScript’s core values: Be Awesome, Be Open, Be Thoughtful, Be Invested
Exhibit a growth mindset by being open to feedback, embracing change as an opportunity
Conduct online background investigations of applicants, review their website content for problematic products and policies, and conduct compliance reviews to determine applicants’ eligibility for LegitScript certification
Regularly communicate with client(s), in coordination with Manager, via email, phone, or video conference as needed
Monitor billing and payment status, escalating internally when appropriate