Centre of Excellence Manager (AMTA)
About The Position
As part of Aston Martin’s Hypercar Aftersales programme, you’ll be supporting some of the most advanced vehicles ever engineered, including the Valkyrie, and working directly with a global, ultra‑high‑net‑worth customer base. This is not a traditional workshop role; it’s a highly visible, technically demanding position that blends leadership, customer experience and motorsport‑level delivery. As Centre of Excellence Manager (AMTA), you’ll have full ownership of workshop operations across our Monticello and Apex sites, as well as responsibility for supporting customers at key global track events. You’ll lead highly skilled hypercar technicians, set the standard for quality and workmanship, and be trusted to make critical decisions, including final go/no‑go calls on customer cars. Day to day, you’ll be hands‑on where it matters. You’ll ensure workshop processes are robust and effective, troubleshoot complex technical issues, support vehicle diagnosis (including escalation), and provide direct technical and roadside support to customers. Trackside, you’ll play a key role in ensuring customers get the maximum time on circuit, with clear communication, rapid problem resolution and a first‑class experience throughout. Beyond delivery, this role gives you the chance to shape and influence the future of the hypercar programme. You’ll drive continuous improvement, lead post‑event lessons‑learned reviews, identify future revenue opportunities and build strong business cases where investment is needed. You’ll also represent the voice of the customer internally, influencing senior stakeholders and ensuring the customer‑first mindset is embedded across the business.
Requirements
- Engineering excellence.
- Thrive in high-pressure environments.
- Work at the pinnacle of automotive performance.
- Technical credibility.
- Leadership capability.
- Ability to deliver exceptional experiences for customers.
- Comfortable prioritizing multiple demands.
- Ability to work cross-functionally.
- Communicate clearly with technicians, senior stakeholders, and customers.
- Proactive, solutions-focused mindset.
- Comply with all policies and procedures issued by and on behalf of Aston Martin Lagonda Ltd.
Nice To Haves
- Development or motorsport experience.
- Experience with hypercars (such as Valkyrie build or repair).
- Advanced driving permits.
- HV safety training.
- Specialist certifications.
Responsibilities
- Full ownership of workshop operations across Monticello and Apex sites.
- Support customers at key global track events.
- Lead highly skilled hypercar technicians.
- Set the standard for quality and workmanship.
- Make critical decisions, including final go/no‑go calls on customer cars.
- Ensure workshop processes are robust and effective.
- Troubleshoot complex technical issues.
- Support vehicle diagnosis (including escalation).
- Provide direct technical and roadside support to customers.
- Ensure customers get the maximum time on circuit at track events.
- Drive continuous improvement.
- Lead post-event lessons-learned reviews.
- Identify future revenue opportunities.
- Build strong business cases where investment is needed.
- Represent the voice of the customer internally.
- Influence senior stakeholders.
- Ensure the customer-first mindset is embedded across the business.
Benefits
- Belong at Aston Martin
- Culture where everyone feels valued, respected, and empowered to thrive.
- Opportunity to bring your best in every way.
- Let’s build something remarkable together.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
