Centre Manager

Hearing Australia•Marion, WA
•Onsite

About The Position

The Centre Manager leads and coaches a multidisciplinary team to build a high-performing, customer-focused environment that delivers exceptional outcomes for clients. The role oversees centre operations, drives business performance and fosters an engaged, collaborative culture grounded in accountability, excellence and client care. The position is permanent and full-time, and is based onsite at Marion, Noarlunga and Victor Harbor.

Requirements

  • Experience leading, coaching and developing teams in a customer-focused environment.
  • Proven ability to build positive team cultures and drive employee engagement.
  • Strong business, operational and financial management skills.
  • Proven ability to achieve sales, service and performance targets.
  • Excellent planning, problem-solving and decision-making capabilities.
  • Strong stakeholder engagement and relationship-building skills.
  • Commitment to delivering outstanding customer service.
  • Knowledge of workplace health and safety and people management practices.
  • Tertiary qualifications in a business-related discipline and/or relevant leadership experience.
  • High levels of initiative, accountability and drive.
  • Satisfactory Police Check.
  • Valid Australian work rights.

Responsibilities

  • Lead, coach and develop a multidisciplinary team.
  • Build a positive, collaborative team culture and support employee engagement.
  • Oversee centre operations and drive business performance.
  • Achieve sales, service and performance targets.
  • Deliver outstanding customer service and exceptional outcomes for clients.
  • Engage with stakeholders and build strong working relationships.

Benefits

  • Attractive salary package including 15.4% superannuation.
  • Excellent benefits.
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