Centralized Scheduler

SCOTT COUNTY HOSPITAL•Scott City, KS

7h•Onsite

About The Position

The Ancillary Departments Scheduler plays a key role in ensuring smooth patient flow and timely access to outpatient tests and treatments. This position supports clinic operations by coordinating schedules, communicating with internal departments, and providing patients with accurate instructions and appointment information.

Requirements

High School Diploma or equivalent required.
Proficient computer skills and ability to learn new systems quickly.
Strong written and verbal communication skills.
Demonstrated ability to exercise sound judgment and work independently.
Professional, courteous, and committed to exceptional service.
Organized and detail oriented, with strong follow-through.
Able to manage multiple tasks in a fast-paced environment.
Dependable, punctual, maintains confidentiality, and demonstrates mature decision making.
Excellent communication and interpersonal skills.
Strong time management and organizational abilities.
Competence in computer systems, scheduling software, and electronic documentation.
Ability to problem-solve and seek clarification when needed.
Comfortable interacting with patients in a variety of circumstances.

Nice To Haves

Prior clerical or scheduling experience preferred.

Responsibilities

Maintain positive, professional communication with patients, providers, and departmental staff.
Provide patients with clear instructions, preparation requirements, and appointment details.
Support patients in navigating scheduling needs with courtesy and accuracy.
Ensure documentation and registration is accurate and timely to support downstream billing processes.
Verify that all outpatient tests and treatments are prior authorized and financially cleared before scheduling.
Maintain adequate office supplies and scheduling-related materials.
Monitor supply levels and submit requests or orders to ensure uninterrupted workflow.
Maintain and update ancillary department schedules in alignment with organizational guidelines.
Complete and distribute No-Show and Canceled appointment forms to ordering providers in accordance with policy.
Follow established protocols for patient notifications, documentation, and communication.
Adhere to confidentiality, compliance, and safety standards.
Collaborate effectively with clinical and administrative teams to support smooth departmental operations.
Perform additional tasks assigned by leadership to meet organizational needs.