Emirates Centralized Load Controller Coordinator

Menzies Aviation•Orlando, FL

4d•Onsite

About The Position

This role is responsible to coordinate and communicate all airside activities in respect to the Arrival and Departure of aircraft, ensuring that policies and guidelines for safety are adhered to as well as punctuality and services are fulfilled. Position requires adherence to all standards, procedures ensuring all work is performed safely and is supported by established procedures and protocols.

Requirements

Minimum 6 months experience ramp handling on wide body aircrafts
Must be at least 18 years of age
Understands Unit Load Device and Ground Service Equipment handling and operation procedures
Clean performance and attendance record
No safety violations
Current in all areas of training
Must possess excellent interpersonal and presentation skills
Ability to communicate effectively and clearly to Flight Crew, Station Customers
Good written communication skills: completion of forms, checklists, shift summaries
Computer literate
Ability to comprehend manuals
Demonstrate proficiency in Ramp Handling
High School Diploma or General Education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience
Must be able to communicate and comprehend in the English language (reading, writing and speaking)
Ability to read and comprehend instructions, short correspondence, and memos
Ability to effectively present information on one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Possess/maintain a valid driver’s license and other FAA/Airport required identification/seals or authorizations
Must pass all pre-employment testing to include drug testing and a physical
Must be able to obtain and maintain all required airports and customs badges/seals
Must be available and flexible to work variable shifts including weekends and holidays if required
Able to remain calm and efficient under pressure
Competent in handling difficult situations
Ability to safely lift up to 70 pounds
Advanced computer skills

Responsibilities

Compliance and adherence to all FAA, TSA and Airport Rules and Regulations
Monitor ramp personnel for compliance with all Rules and Regulations
Ensure that all ground service equipment is used in a proper and safe manner
Obtain flight information and briefs of all staff concerned
Prepare gate for arrival (positioning of ramp equipment)
Marshalling and parking aircraft into the correct parking marker and ensure that staff do not approach the aircraft until the beacon lights are turned off and engines are spooled down
Liaise with central departure control
Obtain valid loading instruction and brief all concerned ramp staff
Verify that all planned dead loads are correct according to the loading instruction
Initiate and supervise the loading of the aircraft and ensure that it is loaded in accordance with the valid loading instructions
Liaise with the Baggage Coordinator to check on the baggage handling process to ensure that adequate loading space is available and check on connecting baggage
Ensure that any/all deviations or incidents are reported to supervisory/Manager staff on duty
Reporting and handling of occurrences to ensure compliance with quality assurance activity
Sends Load Distribution Messages, Load Distribution Sheet, and necessary flight related reports as required by Air carrier
Comprehends the progress of cargo acceptance and build-up
Identifies and handles special cargo and proper dangerous goods
Prepares and maintains Load Planner log
Air cargo handling to include aircraft structures and contours; weight limitations; special cargo; build-up and breakdown
Ramp handling procedures to include safety, hand signals, aircraft towing, and loading/unloading methods
Able to meet the Station’s attendance standards
Other duties as assigned
Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work
Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization
Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons
Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual
Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures
Fully understand the company health and safety policy
Attend training courses as may be arranged by the Company