Central Reservations Maintenance Supervisor - Full-Time, Year-Round

Big White Ski Resort•Kelowna, BC

11h•Onsite

About The Position

Big White Ski Resort is seeking a Maintenance Supervisor to assist the Maintenance Manager in addressing maintenance concerns generated by Housekeeping, Owner Relations, and the Front Desks. The role involves resolving maintenance requests professionally, interacting courteously with guests, and representing Big White Central Reservations at a high level. This position is ideal for individuals with a background in building maintenance, general handyman skills, painting expertise, or experience in trades, construction, or building management.

Requirements

Previous experience in a maintenance role
Basic knowledge of HVAC, plumbing, electrical and carpentry
Knowledge of general building systems and equipment
Experience with carpentry, basic plumbing and basic electrical
Strong painting experience and skills
Exceptional communication, interpersonal and customer service skills
Excellent organization and time management
Proven self-motivation, ability to work well with minimal supervision
Must have a high level of attention to detail
Ability to work well within a diverse team environment
Must be able to embrace the organization’s core values
Good personal grooming
Strong decision-making skills
Leadership skills
Ability to work under pressure
Professional appearance and attitude
Flexibility with scheduling and be available throughout the winter and summer seasons
A proven team player with the ability to promote team spirit
Knowledge of management principles/staff supervision experience
Must be legally entitled to work in Canada
Must have a valid BC Driver’s license with a clean driving record

Nice To Haves

Trade certification in carpentry, plumbing, or electrical would be an asset
Experience in appliance repair would be an asset

Responsibilities

Painting and repairs of rental accommodation during off season operations
Supervision of seasonal staff when the Maintenance Manager is not on duty
Attending to maintenance requests, including but not limited to: locating and repairing plumbing leaks in sinks, toilets, showers, troubleshooting minor electrical problems, repairing damage to units and units' contents, painting and general maintenance
Assist the Maintenance Manager with supervision of contractors when required
Ensuring company vehicles are driven in a responsible manner, and are maintained and serviced when required
Supervising and leading all maintenance processes and operations
Creating and implementing maintenance procedures where required
Conducting regular inspections of the facilities to detect and resolve problems
Actively participating in department-specific initiatives, working towards sustainable operations
Working cooperatively as an active member of the Maintenance team towards ensuring safe work practices are adhered to at all times
Complying with all established department and company policies, procedures and code of ethics
Performing other tasks as assigned by Management
Upholding the highest standard of internal and external customer service levels at all times
Any other direction given by a Central Reservations Manager