Central Overpayment Unit Manager

State of Illinois • Springfield, IL

5d • $116,748 - $140,748 • Hybrid

About The Position

The Office of Fiscal Services is hiring a well-organized, energetic, and detail-oriented manager for the Bureau of Collections to serve as the Central Overpayment Unit Manager. The position analyzes and evaluates unit activities related to establishing overpayment claims, recommends improved methods and techniques for processing claims, and accurately determines claim amounts in offices throughout the state. It directs the Account Support and Central C Code Unit and supervises staff.

Requirements

• Knowledge, skills, and mental development equivalent to completion of four years of college with coursework in business or public administration.
• Three years of progressively responsible administrative experience in Grant and Supplemental Nutrition Assistance Program overpayment claims for a public or private organization.

Nice To Haves

• Four years of professional experience using rules and regulations for processing overpayments and collection activities within a public or private organization.
• Three years of professional experience working with federal and state statutes, rules, and regulations governing public assistance programs such as SNAP Education, SNAP Outreach, TANF, and AABD.
• Four years of professional experience communicating with other offices regarding overpayments, hearing decisions, and quality control reviews.
• Three years of professional experience interpreting departmental policies and procedures affecting collection of debt owed within a private or public organization.
• Three years of professional supervisory experience assigning work, guiding subordinates, recommending counseling or discipline under collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations.

Responsibilities

• Directs operations of the Account Support and Central C Code Unit.
• Serves as a full-line supervisor.
• Develops, plans, organizes, and implements projects to increase the quality and quantity of overpayment claims established by field consultants and to resolve problems with automatically established claims.
• Reviews federal regulations and state statutes.
• Develops and maintains cooperative working relationships among units and local offices, the Attorney General’s Office, and State’s Attorney offices.
• Performs other duties as required or assigned that are reasonably within the scope of the position.

Benefits

• Pension program
• Group health, life, dental, and vision insurance
• 3 paid personal business days annually
• 12 paid sick days annually, with carryover
• 10–25 days of paid vacation annually, with 10 days in the first year
• 13 paid holidays annually, and 14 in even-numbered years
• Flexible work schedules when available and dependent on position
• 12 weeks of paid parental leave
• Deferred compensation supplemental retirement plan
• Optional pre-tax medical care and dependent care assistance plans
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill training/apprenticeship benefits eligibility for qualifying veterans
• 5% salary differential for bilingual positions
• Commuter savings program in Chicago

What This Job Offers

• Job Type: Full-time
• Career Level: Manager