Central Care Center Supervisor

SCI Shared Resources•Pompano Beach, FL

20h•Onsite

About The Position

As a working supervisor, this role manages the day-to-day Personal Care Center operations, ensuring compliance with regulations, policies, procedures, and safety. The supervisor develops work schedules and delegates workload across resources.

Requirements

State specific required diploma or accreditations
Holds and maintains any State specific licensing and/or certifications
Valid State Driver’s License
At least five (5) years of funeral home, care center and/or decedent care preparation
Knowledge of computers and some software including MS Office products required
Ability to work individually and as a team
Ability to prioritize and organize effectively with a keen sense to detail
High level of compassion and integrity
Effective communication, training and problem solving skills
Strong written and oral communication

Nice To Haves

May have crematory responsibilities.
May retrain staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.

Responsibilities

Performs responsibilities of Embalmer and Cosmetologist; may have crematory responsibilities.
Maintains a clean, stocked, and compliant preparation room.
Cleans soiled equipment and hazardous material spills.
Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets.
Inventories and orders supplies to ensure an adequate supply.
Requests Care Center and Crematory equipment maintenance and repair; escalates equipment replacement to management.
Inspects deceased at various preparation stages ensuring result meets the family’s expectations.
Collaborates with Learning & Development on training needs.
Develops job aids to facilitate learning and procedure checklists.
Executes and participates in various training activities.
Trains team on safe working environment and procedures.
May retrain staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
Oversees the day-to-day Care Center operations.
Develops work schedules, delegates assignments, and communicates priorities and expectations.
Ensures compliance with policies, procedures, and including embalming, transporting, removals, dispatching.
Develops a strong, trusting, and reliable team.
Understands team members career aspirations and provides assignments to develop skills and/or close gaps.
Constructively addresses issues and provides tangible and appropriate feedback.
Applies a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
Monitors training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.
Coordinates staff work and time-off schedules ensuring appropriate coverage.
Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
Recommends pay increases, special pays, and career advancements.