Center Store Retail Specialist

Empire Marketing Strategies, Inc. • Plano, TX

3h • $27,000 - $43,000 • Onsite

About The Position

Empire Marketing Strategies is hiring a Center Store Retail Specialist to serve stores in Carrollton, Plano, and Frisco, Texas. The company supports grocery suppliers across Meat/Seafood, Deli/Bakery, Produce, and Grocery departments. The specialist visits all stores in an assigned territory according to an established schedule and sells and maintains in-store merchandising, including building displays, stocking and replenishing products, maintaining secondary displays, and ensuring authorized items remain saleable.

The role includes shelf and product maintenance, sales analysis and reporting, promotional display execution, customer support and training, and administrative duties. Work is generally performed in grocery retail settings, with additional visits to customer warehouses, kitchens, and manufacturer-client facilities. The position requires regular travel between work sites and may involve refrigerated or freezer environments.

Requirements

• High school diploma or equivalent.
• Current driver's license and a clean Motor Vehicle Report.
• Ability to operate a motor vehicle and travel regularly between work sites.
• Ability to write clear, concise correspondence and accurately exchange information.
• Excellent interpersonal and customer service skills.
• Ability to work autonomously and maintain a strong personal drive for results.
• Ability to present information effectively in one-on-one or group settings.
• Ability to read and comprehend simple to sometimes complex instructions, correspondence, and memos.
• Ability to solve practical problems involving varied conditions and limited standardization.
• Ability to interpret written, oral, diagrammed, or scheduled instructions.
• Ability to perform arithmetic using whole numbers, common fractions, and decimals.
• Ability to stand for prolonged periods, approximately 80% of the time, and regularly change among sitting, squatting, standing, and kneeling.
• Ability to regularly lift and move 25–35 pounds and occasionally lift and move 40–60 pounds.
• Regular use of hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
• Close vision and ability to see computer-screen information and written information from distances of 20–40 feet.

Nice To Haves

• 1–2 years of experience related to the CPG, grocery, or retail industry.

Responsibilities

• Rotate perishable merchandise and conduct freshness checks as required by manufacturers.
• Check store shelf tags regularly to confirm distribution and assist with product reordering.
• Meet and maintain retail objectives and shelf standards throughout the assigned territory.
• Maintain sections according to customer schematics or stocking plans when required or beneficial to manufacturers or clients.
• Maintain distribution of manufacturer-client products approved by Kroger or its Planogram team.
• Sell and service principal accounts represented by Empire, ensuring authorized products are on shelves and properly priced and tagged.
• Maintain and update territorial records and review sales reports to track progress toward assigned goals.
• Monitor competitive activity and report relevant information through appropriate channels.
• Submit complete and timely reports using the provided forms and requested frequency.
• Use reporting tools such as PowerBI or Go Spot Check to report on goals and targets.
• Set up manufacturer or client displays in accordance with customer regulations and display objectives.
• Coordinate with Operations on promotional programs, reporting, and future order requirements.
• Place point-of-sale materials and Instant Redeemable Coupons in stores as required and approved.
• Build and maintain rapport with store personnel in the assigned territory.
• Demonstrate proper product preparation or display to customer employees.
• Communicate in a timely manner by email and telephone.
• Maintain territory files and company-owned office equipment.
• Attend and participate in scheduled company meetings.
• Control expenses within established guidelines.
• Perform other duties as required.

Benefits

• Flexible Monday–Friday work schedule.
• Nine holidays off.
• Competitive salary.
• Employer covers 80% of benefits.
• Full-time associates are eligible for medical, dental, vision, life and AD&D insurance, disability coverage, a retirement program, mental health support, paid time off, and nine paid holidays annually.
• Part-time associates are eligible for the retirement program and access to mental health support resources.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED