Center Store Assistant Department Manager PM

Festival Foods•Stevens Point, WI

1d•Onsite

About The Position

The Center Store Assistant Department Manager-PM provides operational and leadership support across Grocery, Frozen/Dairy, Natural & Organic, and Health & Beauty Care/General Merchandise departments. The role shifts focus based on daily business needs and supports afternoon and night operations. Working with Center Store leadership, the assistant manager helps maintain department standards, accurate inventory and pricing, and exceptional guest experiences.

Requirements

High school education or an equivalent combination of education and experience.
Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
Ability to make timely, effective decisions; communicate effectively in a fast-paced environment; and manage a diverse team.
Understanding of safety requirements and company safety policies, including the ability to recognize and respond to potential hazards.
Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.
Ability to stand for long periods, walk throughout the store, bend, stoop, kneel, perform repetitive tasks, and lift stock.
Ability to lift 50–60 pounds occasionally.

Nice To Haves

At least 2 years of leadership experience as a manager or lead in retail, grocery, warehouse, or restaurant.

Responsibilities

Lead and support Center Store departments, adapting to daily business needs.
Lead teams in the absence of Center Store Manager(s), supporting associates and maintaining department standards.
Train, coach, and retrain new and current associates as needed.
Reinforce company culture, guest service, and performance expectations.
Ensure department standards for inventory levels, pricing, and cleanliness are consistently met.
Observe sales floor and back-stock conditions and address opportunities.
Collaborate with the Store Director, department managers, and associates to exceed guest expectations.
Verify accurate timekeeping and communicate missing time, transferred hours, or scheduling issues to HR.
Help guests locate products, place special orders, and resolve questions or concerns.
Maintain cleanliness and organization of department work areas, shelving, coolers, receiving areas, and the sales floor.
Assist with writing and conducting associate performance reviews.
Document policy or procedure violations and collaborate with management and HR on corrective action, up to and including termination.
Be prepared to cashier and support store closing procedures.
Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Premium pay for hourly store associates on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance eligibility for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches.
401(k) plan with an annual discretionary company match.