Center Store Assistant Department Manager PM

Festival Foods • Stevens Point, WI

3d • Onsite

About The Position

The Center Store Assistant Department Manager-PM provides operational and leadership support across Grocery, Frozen/Dairy, Natural & Organic, and Health & Beauty Care/General Merchandise. The role shifts focus according to daily business needs and supports afternoon and night operations. In collaboration with Center Store leadership, the assistant manager maintains department standards, inventory and pricing accuracy, trains and guides associates, and helps deliver exceptional guest experiences. The role reports to the Center Store Manager and is based in Stevens Point, Wisconsin.

Requirements

• High school education or an equivalent combination of education and experience.
• Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
• Familiarity with store operations and ability to coordinate effectively with store and vendor teams.
• Ability to make timely, effective decisions and communicate effectively in a fast-paced environment.
• Ability to manage a diverse team.
• Understanding of safety requirements and company safety policies, including the ability to recognize and respond to potential hazards.
• Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.
• Ability to work mornings, afternoons, evenings, weekends, and holidays, including supporting closing shifts.
• Ability to stand for long periods, walk, bend, stoop, kneel, perform repetitive tasks, and operate equipment using fine and broad manual dexterity and eye-hand-foot coordination.
• Full range of upper-body motion to lift stock; occasional lifting of 50–60 pounds.
• Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
• Ability to work in varying temperatures and humidity, including freezers, coolers, receiving areas, and occasional outdoor tasks.

Nice To Haves

• At least 2 years of leadership experience as a manager or lead in retail, grocery, warehouse, or restaurant settings.

Responsibilities

• Lead and support Center Store departments, adapting to daily business needs.
• Lead teams in the absence of Center Store Manager(s), supporting associates and maintaining department standards.
• Train, coach, and retrain associates, reinforcing company culture, guest service, and performance expectations.
• Maintain department standards for inventory, pricing, cleanliness, sales-floor conditions, and back stock.
• Collaborate with the Store Director, department managers, and associates to exceed guest expectations.
• Verify timekeeping and communicate missing time, transferred hours, or schedule issues to HR.
• Help guests locate products, place special orders, and resolve questions, concerns, or issues.
• Maintain cleanliness and organization in work areas, shelving, coolers, receiving, and the sales floor.
• Assist with writing and conducting performance reviews; document policy or procedure violations and work with management and HR on corrective action.
• Be prepared to cashier and/or support store closing procedures.
• Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Hourly full-time store associates receive time-and-a-half pay on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
• 401(k) plan with an annual discretionary employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED