Center Operations Coordinator

Advanced Behavioral Therapy • Beachwood, OH

3d • Onsite

About The Position

The Center Operations Coordinator is the operational backbone of the company’s Beachwood ABA center and the central point of contact for scheduling, client intake, front-desk management, and daily operational support. This non-clinical role ensures the center runs smoothly and supports the clinical team in delivering therapy. The position is full-time and based at the center in Beachwood, Ohio, Monday through Friday, 7:45 a.m. to 4:15 p.m.

Requirements

• High school diploma or GED.
• At least two years of professional experience in scheduling, administration, or reception, preferably in a healthcare or educational setting.
• Expertise using Electronic Health Record (EHR) systems and digital scheduling platforms.
• High proficiency in Microsoft Office or Google Workspace.
• Formal HIPAA training.
• Extensive experience in a high-volume customer-service environment.

Nice To Haves

• Associate's or bachelor's degree in Healthcare Administration, Business, or a similar field.
• Prior experience or exposure to an ABA therapy or pediatric clinic environment.
• Working knowledge of the Ohio Scholarship program.
• Bilingual proficiency.
• Advanced Microsoft Excel skills, such as Pivot Tables and VLOOKUP, or experience with data visualization tools.

Responsibilities

• Manage scheduling and center capacity.
• Coordinate client intake and onboarding.
• Oversee front-desk operations and hospitality.
• Support policy adherence and staff.
• Provide administrative, facilities, and reporting support.

Benefits

• Generous paid time off.
• Paid legal holidays.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k) plan.
• Paid training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED