Facilities Coordinator - Operations Center

FARMERS BANK & TRUST•Magnolia, AR

12d

About The Position

The Facilities Coordinator is responsible for maintaining and delivering office supplies and supporting smooth facilities operations at the branches served. The role delivers inter-office mail, supplies, and other items; monitors vehicle performance and servicing; processes postage and maintains postage-machine supplies; coordinates facility maintenance and furniture or equipment moves; responds to maintenance requests and schedules service; and manages office-supply inventory and ordering. The position requires excellent customer service consistent with Service with HEART standards, confidentiality of customer and bank information, and compliance with internal controls and bank policies and procedures. The coordinator must maintain working knowledge of bank products and services and may represent the Bank at community events and in civic organizations.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
Three years of related experience and/or training.
Excellent customer service.
Ability to maintain confidentiality of customer and bank information.
Ability to comply with internal controls and established bank policies and procedures.
Working knowledge of bank products and services.

Responsibilities

Deliver inter-office mail, office supplies, and other items to designated areas at various branch locations.
Monitor vehicle performance and regular servicing.
Process incoming and outgoing postage, maintain postage-machine supplies, track postage levels, and order postage as needed.
Assist with facility maintenance coordination, including general site maintenance, moving and reconfiguring office furniture and equipment, and performing branch maintenance at all locations.
Respond to maintenance-request phone calls and schedule needed maintenance.
Maintain office-supply inventory and order supplies as needed or requested.
Provide customer service consistent with Service with HEART standards to internal and external customers.
Maintain confidentiality of customer and bank information and comply with internal controls and established bank policies and procedures.
Maintain working knowledge of bank products and services to help meet customer needs.
Represent the Bank at community events and in civic organizations when given the opportunity.