About The Position

Our office is looking for a Centre of Excellence Supervisor to join our Personal Debt Solutions team anywhere in Canada. This is a key role responsible for overseeing the Tax team and actively performing tax work alongside leadership responsibilities. This role requires strong leadership, organizational skills, and a thorough understanding of insolvency procedures to effectively monitor and guide the team while maintaining responsibility for individual client work and deliverables.

Requirements

  • Excellent knowledge and understanding of insolvency rules, laws and procedures, tax process, including preparation and filing
  • 5 or more years of related experience within the Insolvency field and tax preparation experience, including self employed tax returns.
  • Able to prioritize with the flexibility to manage workload demands and multiple tasks as required.
  • Flexibility on working hours as some evening work may be required.
  • You value teamwork, client service, and quality in detailed work.
  • Due to the frequent and complex contact with our English-speaking partners and clients in Quebec and outside of Quebec, and the need to draft documents in English, knowledge of English is essential for this position.

Nice To Haves

  • Knowledge of bankruptcy specific tax returns (pre, post, in-bankruptcy, provisional) is an asset.
  • Working knowledge of iFirm is an asset.

Responsibilities

  • Distribute workload amongst the teams and monitor for completion as assigned.
  • Co-ordinate with the Team leaders to ensure compliance with the BIA and BDO standards and best practices.
  • Provide support and resolution of any client and creditor issues.
  • Communicate expectations to team members.
  • Monitor the teams’ productivity, ensuring that individual performance metrics are met.
  • Identify performance issues and liaise with the Team Leaders on a resolution plan.
  • Monitor and ensure that accurate and high-quality work is being performed.
  • Coach team members to ensure their growth and develop their expertise.
  • Identify CRA changes/updates in real time and develop strategies to incorporate changes.
  • Evaluate team processes and develop plans to increase efficiencies.
  • Prepare business plans/requests for staffing requirements/overtime/co-op students.
  • Work with Debt Hub developers on changes to the tax module to increase efficiencies.

Benefits

  • Competitive total cash compensation that recognizes and rewards your contribution.
  • Flexible benefits from day one.
  • Market leading personal time off policy.
  • Reimbursement for wellness initiatives that fit your lifestyle.
  • Opportunities for learning and development.
  • Support for local charity initiatives.
  • Opportunity to contribute to community events.
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