CENTER MANAGER IN TRAINING

European Wax Center•Arlington, NY

3d•$55,000 - $58,000

About The Position

The Center Manager in Training (CMIT) will be assigned to one or more Centers during the training period and learn all aspects of sales and operations for an Artemis Wax-owned European Wax Center. The role develops the skills needed for full Center P&L responsibility, including identifying, attracting, and developing talent to deliver key performance indicators and grow the business. The CMIT prepares to manage Team Member talent and performance, sales, and operational excellence. The training period is ideally three to twelve months, but its duration and advancement to Center Manager are not guaranteed. Advancement requires full training and readiness, as well as an available Center Manager role in the market. This salaried, exempt position requires full schedule availability and work on the days and hours necessary to complete assigned responsibilities. The CMIT is expected to uphold Artemis Wax Core Values: We are Team Players, We Play to Win, We Bring the Energy, and We are Committed.

Requirements

One to two years of related and applicable experience in a sales-driver role.
Bachelor’s degree or applicable related experience.
Full proficiency in Microsoft Office Suite.
Demonstrated results-oriented leadership.
Self-motivated and process-focused.
Team Member-centric, with an open and supportive management style that creates a positive work environment.
Outstanding communication skills.
Must be able to work effectively in stressful environments, communicate with others, deal effectively with customers, and accept constructive feedback from direct supervisors.
Must be able to change activities frequently, cope with interruptions, and maneuver between simultaneous functions at a well-paced rate.
Full schedule availability is required; work days and hours may vary according to business needs.
Must be able to stand or sit at a desk for extended periods; standing, walking, and sitting are required.
Must be able to lift up to 50 pounds occasionally.
Talking and hearing occur continuously while communicating with clients, employees, and above-Center leadership.

Responsibilities

Learn and prepare to manage all essential Center functions and responsibilities.
Lead Center performance and inspire the team to meet or exceed revenue and operating budgets.
Develop, coach, mentor, evaluate, and lead the performance of the GSA and Waxer teams.
Model and hold the team accountable to Artemis Wax standards and protocols.
Identify, recruit, and develop talent at all levels of the Center, including through partnerships with beauty schools and other recruiting venues.
Train team members and model the behaviors and processes expected by European Wax Center.
Communicate effectively and set direction for Center teams; monitor performance and provide recognition and feedback.
Ensure the Center is professional, clean, fully stocked, organized, and compliant with brand standards, including its lobby, public spaces, wax suites, and restrooms.
Manage Center revenue and key performance indicators; review KPIs daily, coach appropriate behaviors, and plan accordingly.
Create action plans with the team to improve daily, weekly, monthly, and annual performance.
Develop mastery of sales and sales scripts and coach the team in their use.
Manage traffic, conversion, and staffing to support optimal Center performance.
Lead and organize operations, Center payroll, ordering, and compliance.