Part-Time Center Associate (Evening and weekends)

The UPS Store • Wadsworth, OH

21h

About The Position

The Part-Time Center Associate provides customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding and laminating equipment, and point-of-sale devices. The Associate advises customers about products, services, and value options, and applies industry best practices. The role requires learning all aspects of the business promptly and maintaining a friendly, helpful demeanor and professional appearance. This position involves 25 to 30 hours per week across a six-day work week, including evening and weekend availability.

Requirements

• High school diploma or GED.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40 or more pounds.
• Able and willing to work 25 to 30 hours per week over a six-day work week.
• Must be able to become a notary.

Nice To Haves

• Previous retail sales experience.
• Strong computer and internet skills.
• Friendly and genuinely helpful demeanor.
• Professional appearance.
• Fast learner who makes an effort to learn all aspects of the business quickly.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice good listening skills with customers, team members, and leadership.
• Take ownership of customers’ shipping needs and offer viable solutions.
• Learn the products and services, alternative solutions, and industry trends.
• Operate equipment, software, and devices proficiently and be willing to teach others.
• Maintain a clean, organized, and safe working environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED