Full-Time Center Associate

The UPS Store #6534 • Ocala, FL

2d

About The Position

The Center Associate delivers customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding and laminating equipment, and point-of-sale devices. The Associate advises customers on products, services, and best-value options and applies industry best practices.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and helpful demeanor, and a professional appearance. The Associate should learn all aspects of the business quickly.

Requirements

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Previous retail sales experience.
• Strong computer and internet skills.
• Friendly and genuinely helpful demeanor.
• Professional appearance.
• Fast learner who makes an effort to learn all aspects of the business quickly.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice active listening with customers, UPS Store team members, and leadership.
• Take ownership of customers’ shipping needs and offer viable solutions.
• Learn product and service offerings, alternative solutions, and industry trends.
• Operate equipment, software, and devices proficiently and be willing to teach others.
• Maintain a clean, organized, and safe working environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED