Cemetery Family Service Associate
About The Position
Newcomer Funeral Service Group is seeking a Family Service Associate to serve families at Mount Hope Cemetery, one of Topeka's historic and respected cemeteries. This relationship-focused role centers on pre-need cemetery planning. The Associate helps individuals and families make informed decisions, document their wishes, and plan for the future in a way that reflects their values, wishes, and budget. The position involves building community connections, educating families about their options, generating leads through company-provided resources and personal outreach, and developing trust through meaningful conversations. The role is suited to a compassionate, self-motivated person who is comfortable building relationships and helping families select from a range of services and merchandise. Newcomer Funeral Service Group is family-owned and operates over 50 locations across 10 states. Its stated focus is providing high-quality funeral and cemetery services at an affordable price.
Requirements
- High school diploma required.
- At least one year of experience in sales, service, or a related field.
- Strong communication skills and a respectful, people-focused approach.
- Organized and detail-oriented, with the ability to manage multiple arrangements accurately and follow through.
- Comfort using basic office and computer systems.
- Enjoys working with people and helping families select services and merchandise.
- Compassionate, self-motivated, and comfortable building relationships.
Nice To Haves
- Associate degree or higher preferred.
Responsibilities
- Help individuals and families make informed decisions about advance cemetery planning.
- Ensure families' wishes are documented for the future.
- Build connections within the community.
- Educate families about cemetery planning options.
- Generate leads through company-provided resources and personal outreach.
- Help families create plans that reflect their values, wishes, and budget.
- Build trust through meaningful conversations and lasting relationships.
- Help families select from a range of services and merchandise.
- Manage multiple arrangements while ensuring accuracy and follow-through.
Benefits
- Base salary plus commission and bonus opportunities.
- Health, dental, vision, and life insurance, plus voluntary benefits.
- 401(k) eligibility after 60 days, with company match after one year.
- Paid time off.
- Funeral and cemetery benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
