Cemetery Administrative Assistant

Foundation Partners Group • Portland, OR

6d

About The Position

The Cemetery Administrative Assistant provides administrative and clerical support to managers, team members, and client families. Duties include answering calls, scheduling, preparing and proofreading correspondence, and entering data. The role also monitors accounts and financial records, completes service-related documentation, maintains the office and equipment, manages inventory and office supplies, and participates in regular administrative and financial processes.

Requirements

• High school diploma or equivalent.
• At least three years of work experience in a small business office environment.
• Knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to use and learn multiple computer software programs, systems, and office equipment.
• High attention to detail and accuracy, with excellent follow-up skills.
• Ability to establish and maintain effective internal and external work processes.

Nice To Haves

• Funeral industry experience.

Responsibilities

• Answer phones using appropriate phone etiquette, greet and interact with families, handle inquiries, and direct them appropriately.
• Use company software, email, social media, text, online portals, and live webinars; update the funeral home website as needed.
• Prepare and proof correspondence and other work, communicating clearly and using correct grammar.
• Monitor accounts and financial matters related to receipt books, deposit policies, and receivables.
• Close accounts when appropriate and complete product inventory.
• Ensure funeral service delivery documentation, including cremation permitting and death certificate filing, is completed professionally and promptly.
• Maintain a neat and presentable office area and office equipment.
• Manage inventory and reorder office supplies as needed.
• Participate in weekly updates with supervisors to share resources and ideas and meet goals.
• Complete monthly and quarterly financial and administrative processes.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED