CDS Case Manager
About The Position
BAYADA is seeking a compassionate, organized CDS Case Manager to support consumers and their attendants throughout the Joplin service area. This is a full-time, nonclinical role responsible for coordinating Consumer Directed Services (CDS), maintaining accurate documentation, supporting compliance, and helping consumers receive dependable in-home care. The CDS Case Manager will manage a caseload of consumers and work with attendants who provide care for those consumers. The ideal candidate is dependable, comfortable prioritizing multiple responsibilities, and committed to treating every consumer and family with dignity and respect.
Requirements
- High school diploma or equivalent experience.
- Strong organizational and prioritization skills.
- Ability to manage multiple deadlines, documents, and follow-up activities accurately.
- Ability to work on-site and travel throughout the assigned service area.
- Comfort working in a variety of home and community environments.
- Professional communication skills and a respectful, service-focused approach.
Nice To Haves
- Previous CDS, home care, human services, healthcare administration, or related experience.
- Experience working with electronic documentation, payroll, scheduling, or electronic visit verification systems.
Responsibilities
- Complete admission paperwork and verify submitted information for accuracy, completeness, and compliance.
- Enter consumer care plan changes and authorizations with the state.
- Conduct monthly case management calls and complete required weekly field visits, including new-admission and annual face-to-face visits.
- Coordinate documentation and follow-up for a caseload of consumers.
- Support attendants who work for consumers receiving CDS services.
- Monitor compliance requirements and maintain accurate, timely case records.
- Process weekly payroll errors and exceptions for CDS employees.
- Process attendant onboarding paperwork and help ensure required information is complete.
- Order supplies for consumers as needed.
- Help attendants troubleshoot their electronic visit verification (EVV) application.
- Perform related office and administrative duties to support smooth daily operations.
- Build positive relationships with consumers, attendants, families, and community partners.
- Participate in outreach and marketing activities to help grow the caseload.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
