Shuttle Driver (CDL Required) - Phoenix, AZ
About The Position
The CDL Shuttle Driver safely and efficiently operates shuttles or other commercial vehicles to transport passengers, following traffic laws, DOT regulations, company policies, and CDL standards. The role ensures timely, reliable service; conducts vehicle inspections; maintains vehicle cleanliness and safety; and provides welcoming, professional assistance to passengers, including help with boarding, luggage, mobility needs, and information. Drivers coordinate with dispatchers, staff, and management, provide real-time updates, and work collaboratively to deliver seamless transportation service. They maintain regular attendance, arrive on time in full uniform and properly groomed, attend required meetings and training, and adapt to changing schedules and business needs. The position involves varied traffic and weather conditions, frequent interaction in a fast-paced environment, and work in indoor and outdoor settings. Personal cell phone use may be required for work-related communication and applications, with reimbursement according to company policy.
Requirements
- High school diploma or GED.
- At least 25 years old.
- Valid Class C CDL with a passenger (P) endorsement, where applicable.
- At least one year of shuttle driving or transportation experience.
- Clean driving record with no major violations and a clean record for the past three years.
- Successfully complete an MVR check and background screening.
- Current DOT medical certification and compliance with drug screening requirements.
- Complete a DOT physical examination if applicable.
- Ability to sit for extended periods while driving, lift up to 50 pounds, and work in various weather conditions.
- Ability to provide professional customer service and communicate effectively with passengers and coworkers.
Nice To Haves
- Customer service experience and a positive, helpful attitude.
- Previous experience in parking, hospitality, or related customer service fields.
Responsibilities
- Operate shuttles or commercial vehicles safely and efficiently, obey traffic laws, adjust routes as needed, and maintain timely service.
- Conduct regular and daily vehicle inspections, keep the vehicle clean and safe, and promptly report issues.
- Comply with company safety policies, DOT regulations, and CDL standards.
- Assist passengers with boarding, luggage, and mobility needs; provide helpful information and professionally address concerns.
- Communicate and coordinate with dispatchers, staff, and management, including providing real-time updates.
- Handle challenging situations professionally, resolve problems promptly, and contribute to a positive team environment.
- Maintain regular attendance, follow company policies, and arrive on time in full uniform and properly groomed before clocking in.
- Complete other assigned tasks, attend required meetings and training, and maintain schedule flexibility.
- Use a personal cell phone for work-related communication or applications when required.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental life insurance and critical illness insurance.
- Bonus opportunities.
- Internal leadership development program.
- Nationwide growth opportunities.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
