Shuttle Driver (CDL Required) - Phoenix, AZ

Parking Management•Phoenix, AZ

3d•Onsite

About The Position

The CDL Shuttle Driver safely and efficiently operates shuttles to transport passengers while complying with traffic laws, safety regulations, DOT requirements, and company policies. The role provides timely, reliable transportation and a welcoming passenger experience, including assistance with boarding, luggage, and mobility needs. Drivers maintain vehicle cleanliness and safety, conduct inspections, report issues, communicate with dispatch and other staff, and uphold company service and professionalism standards. The position involves varied traffic and weather conditions, frequent interaction with passengers and team members, and work in indoor and outdoor environments. Employees may need to use a personal cell phone for work-related communication and applications; reimbursement follows company policy. This is an hourly, non-exempt position. The posting describes it as full-time/part-time and notes that overtime is paid for hours worked beyond 40 in a workweek, subject to applicable law. Employment is at will, with a 120-day introductory period.

Requirements

High school diploma or GED.
At least 25 years old.
Valid Class C commercial driver's license with a passenger (P) endorsement, as applicable.
At least one year of shuttle driving or transportation experience.
Clean driving record with no major violations; the licensing requirements also specify a clean driving record for the past three years.
Successfully pass an MVR check and background screening.
Current DOT medical certification and compliance with drug-screening requirements; DOT physical examination if applicable.
Ability to sit for extended periods while driving, lift up to 50 pounds, and work in various weather conditions.
Ability to communicate professionally, assist passengers, follow instructions and safety procedures, adapt to changing conditions, and maintain work schedules.

Nice To Haves

Customer service experience and a positive, helpful attitude.
Previous experience in parking, hospitality, or related customer service fields.

Responsibilities

Operate shuttles or commercial vehicles safely and efficiently, follow traffic laws, conduct regular inspections, report vehicle issues, and adjust routes as needed to maintain timely service.
Assist passengers with boarding, luggage, and mobility needs; provide helpful information and address concerns professionally.
Maintain a clean and safe vehicle and comply with company safety policies, DOT regulations, and CDL standards.
Communicate and coordinate with dispatchers, staff, and management, including providing real-time updates and following protocols.
Handle challenging situations professionally, resolve problems promptly, and contribute to a positive team environment.
Maintain regular attendance, follow company policies, and arrive on time in full uniform and properly groomed before clocking in.
Complete other assigned tasks, attend required meetings and training, and maintain schedule flexibility.
Use a personal cell phone for work-related communication or applications when required.

Benefits

Medical, vision, and dental insurance upon eligibility.
401(k) upon eligibility.
Supplemental insurance, including life insurance and critical illness coverage.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Bellevue University, up to $5,250 per year.
Nationwide discounts through Perks at Work.
Work-related personal phone usage reimbursement in accordance with company policy.
Required state-specific leave and applicable FMLA leave, including sick leave and state paid family leave where applicable.
Overtime pay for hours worked beyond 40 in a workweek, as required by applicable law.