CDL Driver

Lowe's Home Centers•Salt Lake, UT

About The Position

The CDL Driver provides customer service while planning, preparing, and completing merchandise deliveries. The role includes helping customers locate and select merchandise, answering questions, communicating product and warranty information, and coordinating delivery-related customer contact. The driver pulls, verifies, loads, transports, unloads, installs, and tests merchandise, while keeping loads within payload limits and complying with Department of Transportation regulations. The position also involves updating delivery and route status, inspecting and maintaining delivery vehicles and equipment, completing DOT reporting, and maintaining safe, clean, and secure work areas. Additional duties may be assigned.

Requirements

Class A CDL license where required to operate multi-unit commercial motor vehicles (tractor-trailer and flatbed).
For locations with single-unit commercial motor vehicles (tandem flatbed), a Class A or Class B CDL with air-brake endorsement is required.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide SMART customer service and help customers locate, demonstrate, select, carry, and load merchandise.
Respond knowledgeably and promptly to customer and employee questions, including walking customers through projects when necessary.
Communicate stock, special-order, feature, application, and warranty information related to Lowe’s programs.
Contact customers about deliveries or coordinate with the truck driver to make those calls.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities against the load.
Keep loads safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and maintain vehicle and equipment cleanliness; report maintenance and repair needs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify common signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized store and work area.
Help maintain a safe and secure work environment by reviewing safety conditions, noting hazards, keeping aisles clear, and securing doors and gates.
Follow safety requirements relevant to assigned duties, including top-stock safety, safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the assigned role and department.
Perform other duties as assigned.