CDL Driver Trainer

Coca-Cola Bottling Company High Country•Missoula, MT

10d

About The Position

The CDL Driver Trainer trains and develops Coca-Cola Bottling Company High Country sales and distribution employees, including onboarding new hires in sales, delivery, customer service, and sales operations. The position provides ongoing coaching to incumbent employees, evaluates training effectiveness and employee performance, and helps improve training materials and practices. It works with sales management on market trends, route coverage, performance feedback, and plans for growth. The role also trains employees in customer service, merchandising, ordering, warehouse procedures, handheld systems, and safe operation of CDL vehicles. The position works both in an office and in the market and at company facilities, with travel to other company locations approximately 10–20% of the time and occasional out-of-town training or seminars. Some weekend and holiday availability is required.

Requirements

Bachelor’s degree in Business Management or Marketing.
Two years of hands-on business management experience.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Above-average math skills and ability to calculate profits, margins, retails, and financials.
Active Class A CDL and ability to operate a Class A CDL tractor and trailer.
Understanding of and compliance with CDL requirements, and a motor vehicle driving history that meets CCBCHC guidelines.
Complete a minimum of two months with the Sales Center Manager and District Sales Manager learning the market and company expectations.
Complete new-hire orientation, company interactive safety training and other required safety training, and annual Alcohol and Drug-Free Workplace Training.
Ability to lead and drive sustainable change through employee engagement and facilitate teams effectively.
Demonstrated presentation and training skills, analytical and problem-solving ability, and knowledge of business and industry.
Knowledge of Department of Transportation and Federal Motor Vehicle Carrier regulations.
Effective verbal and written communication, decision-making, delegation, leadership, planning, organization, and judgment.
Adaptability, business acumen, enthusiasm, reliability, commitment to quality, and attention to safety and security.
Must be able to repetitively lift, pull, and push more than 50 pounds using proper lifting techniques.
Must be able to walk, talk, hear, handle or operate objects, and reach above head height, stand, kneel, bend, and reach.
Must have close vision and the ability to focus when using a computer terminal.

Nice To Haves

Knowledge of the Coca-Cola System, from marketing through delivery.
Experience with Margin Minder or a comparable program.

Responsibilities

Train and develop Sales Specialists, Route Sales Drivers, Route Sales Trainees, and Merchandisers in the company’s sales and delivery processes and Look of Success standards.
Learn delivery routes for training and development, assist with route coverage as needed, and provide feedback on route deficiencies.
Provide initial training to sales employees, including new hires, in sales, delivery, customer service, and sales operations.
Coordinate with the Sales Center Manager and District Sales Manager on market trends and solutions for business growth.
Monitor training effectiveness, evaluate training materials and standards, and implement best practices.
Observe and assess employee performance and knowledge, and prepare reports of findings for the appropriate manager.
Provide ongoing training in customer relationships, market execution, merchandising, product rotation and stocking, store resets, selling, ordering, warehouse loading, and pre-sell routes.
Train employees in proper operation of CDL trucks, including maneuvering, backing, dropping and hooking, and operating landing gear.
Provide handheld-system training for invoicing, credits, accounts receivable, load-out and load-in invoices, end-of-day paperwork, and pre-sell and delivery handheld operations.
Review sales performance against programs and develop plans with employees to achieve success.
Maintain quality assurance standards at accounts, a safe working environment, and professional relationships with coworkers and customers.
Monitor competitors’ products, sales, and marketing activities.
Follow and reinforce company regulations, policies, procedures, and processes, and follow through on commitments to customers and coworkers.
Assist management with coaching and mentoring staff and provide regular performance feedback to management.