Full Time - CDL Delivery Driver

Lowe's Home Centers•Huntsville, AL

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role plans delivery activities, prepares and loads merchandise, verifies orders, and contacts customers about deliveries. Drivers may unload, install, and test appliances at customers’ homes. They maintain delivery vehicles and equipment, complete required Department of Transportation reporting, and follow safety, security, housekeeping, and CDL compliance requirements. Other duties may be assigned.

Requirements

  • Class A CDL license where required to operate multi-unit CMVs; or a Class A or B CDL with air-brake endorsement where required to operate a single-unit CMV.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass a motor vehicle record screening in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

  • Provide customer service by understanding customers’ needs, helping them locate and select merchandise, answering questions, and communicating product, application, and warranty information.
  • Contact customers regarding deliveries or coordinate with the truck driver to do so.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities.
  • Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and maintain the cleanliness, maintenance, and repair of delivery vehicles and equipment.
  • Complete Department of Transportation reporting to maintain DOT certification and CDL compliance.
  • Identify potential shoplifting, theft, and security risks and report them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized, and safe work environment.
  • Follow applicable safety requirements and operate store equipment as needed.
  • Perform other duties as assigned.
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