Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Edwardsville, PA

About The Position

The Full Time CDL Delivery Driver provides customer service while planning and completing merchandise deliveries. The role involves preparing delivery loads, transporting merchandise according to schedule, and ensuring products and vehicles are handled safely and in compliance with applicable Department of Transportation (DOT) and CDL requirements. The driver may unload, install, and test appliances at customers’ homes, communicate delivery information, and update route status using a system such as an iPhone. The position also supports store safety, cleanliness, security, and other duties as assigned.

Requirements

  • Class A CDL license where multi-unit CMVs, including tractor-trailers and flatbeds, are operated; or a Class A or Class B CDL with air brake endorsement where single-unit CMVs, such as tandem flatbeds, are operated.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

  • Provide customer service by understanding customer needs, helping customers locate, select, carry, or load merchandise, answering questions, and communicating product and warranty information.
  • Contact customers regarding deliveries or coordinate with the truck driver to call customers.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect product condition before loading or assisting customers with loading.
  • Verify loaded items against invoices, including descriptions, quantities, and model numbers.
  • Ensure delivery loads are secure and comply with DOT regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and report on the cleanliness, maintenance, and repair needs of delivery vehicles and equipment.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Identify potential shoplifting, theft, and security risks and promptly report them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized, safe, and secure work environment.
  • Follow safety requirements, including top-stock safety, safety cables, aisle blockers, tether lines, spotters, and safety devices.
  • Operate store equipment as needed for the role.
  • Perform other duties as assigned.
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