Full Time - CDL Delivery Driver

Lowe's Home Centers•Latham, NY

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning deliveries, preparing and loading merchandise, verifying products and quantities, and communicating with customers about delivery. Drivers unload, install, and test appliances when required, and keep delivery vehicles and equipment clean, inspected, maintained, and compliant with Department of Transportation (DOT) and CDL requirements. The position also supports a clean, safe, and secure store environment and performs other duties as assigned.

Requirements

Class A CDL for locations with multi-unit commercial motor vehicles, or a Class A or Class B CDL with air brake endorsement for locations with single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass a motor vehicle record screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

Provide customer service by understanding customer needs, helping customers locate and select merchandise, answering questions, and communicating product, stock, special order, feature, application, and warranty information.
Contact customers regarding deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect product condition before loading and verify invoice items, descriptions, quantities, and model numbers against the load.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on the cleanliness, maintenance, and repair needs of delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of theft or other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and a safe, secure, clean, and organized store and work area.
Follow applicable safety requirements and operate store equipment as needed.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program, including work/life services and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Potential discretionary benefits based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards
Learning and development opportunities