Full Time - CDL Delivery Driver

Lowe's Home Centers•Sedalia, MO

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves coordinating delivery activities, preparing and loading orders, verifying products and quantities, and contacting customers about deliveries. The driver may unload, install, and test appliances at delivery locations. The position also requires ensuring loads comply with Department of Transportation regulations, updating delivery and route status, completing DOT reporting, and verifying vehicle inspections. The driver helps maintain clean, safe, and secure store and work areas, follows applicable safety requirements, and operates store equipment as needed. Other duties may be assigned.

Requirements

  • Class A CDL license where multi-unit CMVs (tractor trailer and flatbed) are used; or a Class A or B CDL license with air-brake endorsement where single-unit CMVs (tandem flatbed) are used.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for onloading or offloading a vehicle.

Responsibilities

  • Provide SMART customer service and assist customers with locating, selecting, carrying, loading, and understanding merchandise and projects.
  • Respond knowledgeably and promptly to customer and employee questions, and communicate product stock, special-order, feature, application, and warranty information.
  • Contact customers regarding deliveries or coordinate with the truck driver to contact them.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities loaded.
  • Ensure loads are safe, secure, and compliant with DOT regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and report vehicle condition; ensure delivery vehicles and equipment are clean, maintained, and repaired.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Detect and report signs of shoplifting, theft, and other security risks to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized store and work area.
  • Maintain a safe and secure work environment, conduct daily safety reviews as applicable, note hazards, keep aisles clear, and secure doors and gates.
  • Follow safety requirements relevant to job duties, including use of aisle blockers, safety cables, spotters, tether lines, and safety devices.
  • Operate store equipment as needed for the role and department.
  • Perform other duties as assigned.
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