About The Position

The Local Delivery Truck Driver runs daily routes with frequent stops, loading packages onto hand trucks and unloading products at each assigned customer stop in the order designated by the Transportation Department Manager. This customer-facing role works away from the operating company at a designated domiciled location closer to the customer marketplace. The driver picks up a loaded truck from a nightly delivery at the assigned loading dock and returns the empty truck to the assigned lot at the end of the route. The driver may occasionally assist with loading trucks, palletizing products, and other duties assigned by a supervisor or manager. The position requires efficient route execution, safe operation and inspection of company equipment, delivery verification, and professional customer service. Drivers must be able to handle the physical demands of loading and unloading and work in varied traffic and weather conditions.

Requirements

  • High school diploma, GED, or equivalent.
  • One year of route delivery experience or applicable experience driving a straight truck.
  • Valid Commercial Driver’s License, Class B; Class A is preferred.
  • Ability to read and speak English sufficiently to communicate with the public, understand highway traffic signs and signals, respond to official inquiries, and complete reports and records.
  • Ability to operate a vehicle in varied traffic and weather conditions.
  • Ability to meet or exceed company productivity levels and established cases-per-error goals.
  • Strong customer relations and problem-resolution skills.
  • Ability to plan and organize work independently of direct supervision.
  • Ability to develop working knowledge of products and inventory control techniques and procedures.
  • Ability to communicate articulately and perform simple arithmetic.
  • Ability to frequently lift products up to 50 pounds during a shift and occasionally lift up to 80 pounds; the role description also notes frequent handling of items weighing 1–75 pounds and up to 100 pounds.
  • Ability to climb on and off the truck box, bend, squat, push, pull, work in confined spaces, and frequently reach up to 72 inches while handling pallets and hand carts.
  • Applicants must be currently authorized to work in the United States.

Nice To Haves

  • Class A Commercial Driver’s License.
  • Experience handling money.

Responsibilities

  • Run delivery routes efficiently, meeting or exceeding designated route times and company productivity goals.
  • Unload products from the trailer by hand or using a hand cart and place them in designated customer storage areas, including transporting products down ramps, stairs, or docks in all weather conditions.
  • Verify delivered items with customers and obtain the appropriate signatures.
  • Contact management for authorization when invoice discrepancies arise and communicate errors and returns.
  • Report when a customer does not receive the complete order.
  • Handle customer complaints professionally.
  • Use company equipment properly, follow written driver safety rules, and perform pre-trip inspections.
  • Complete pre-trip and post-trip responsibilities in accordance with DOT regulations and company policies and procedures.
  • Organize the truck and make deliveries efficiently; check that the truck is operating well enough to perform the route.
  • Occasionally assist with loading trucks, palletizing products, and other assigned duties.
  • Maintain communications with other departments regarding routing, safety, and customer relations.
  • Provide technical, customer relations, and personnel management for major programs and projects.
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