CCS/CLTS Service Facilitator

Washburn, County of•Shell Lake - Government Services Building, WI

About The Position

The CCS/CLTS Service Facilitator serves children with behavioral health needs who qualify for the Children’s Long Term Support (CLTS) and Comprehensive Community Services (CCS) programs. CLTS provides Medicaid funding for children with severe emotional disturbances that affect daily activities and who need support to remain at home or in the community. CCS provides community-based behavioral health services grounded in recovery concepts. Under supervision, the facilitator works with children and families to identify, obtain, and monitor appropriate services that support the child’s outcomes, and continues to help ensure needs are met while the agency is involved. The position receives supervision and direction from the CLTS Supervisor and/or Clinical Coordinator. The facilitator fulfills the requirements of a CCS Service Facilitator under Wisconsin Administrative Code DHS 36 and completes CLTS Basic Waiver certification requirements. Work includes collaborating with consumers, families, supports, and providers to assess needs, develop and update service plans, arrange or provide services, and offer crisis, short-term, and other support. The position also requires timely documentation, confidentiality, participation in supervision and meetings, and continuing education. Work is performed in office settings and occasionally in the field, including consumers’ homes and community locations. The work is largely sedentary, but involves travel to different locations and may include travel to other county offices or overnight travel for training. The employee may encounter environmental factors such as disease or violence, presenting discomfort and risk of injury.

Requirements

Bachelor’s degree in Social Work or a related Human Services field.
Knowledge of HFS 36 and the CLTS Waiver program.
Knowledge of community mental health resources and how consumers may use them.
Working knowledge of common psychotropic medications and their intended benefits.
Ability to work independently and apply time-management strategies.
Ability to work with diverse populations.
Ability to participate in and appropriately apply supervision.
Ability to establish and maintain effective working relationships with consumers, employees, contract agencies, and the public.
Ability to understand and communicate effectively orally and in writing.
Ability to manage high levels of stress.
Considerable ability to work and make appropriate decisions independently.
Access to private transportation at all times for work-related duties.
Valid Wisconsin driver’s license or ability to obtain one.

Nice To Haves

Previous experience providing mental health or CLTS case management services in the public or private sector.

Responsibilities

Fulfill CCS Service Facilitator requirements outlined in Wisconsin Administrative Code DHS 36 and complete CLTS Basic Waiver certification requirements.
Serve as a member of a multidisciplinary team serving CCS consumers.
Provide services that support recovery concepts and practices.
Conduct comprehensive, strength-based assessments with consumers and their supports through interviews, home visits, and collection of collateral information.
Determine, in collaboration with consumers and their supports, the range and type of preventive or rehabilitative services needed.
Explain the scope of services and discuss consumer rights and responsibilities related to service use.
Arrange or provide services based on consumers’ assessed needs.
Assess ongoing needs and develop and update service plans with consumers, their supports, and other providers.
Prepare correspondence, reports, and records as necessary and appropriate.
Provide crisis and short-term intervention for consumers and families.
Provide support to consumers, families, or significant others in individual or group formats as needed.
Work efficiently toward treatment objectives, avoiding duplication and using time and resources effectively.
Attend and participate in staff meetings, supervision, and other regularly scheduled meetings.
Complete and maintain concise, thorough, and timely consumer and program documentation.
Maintain confidentiality of records and information relating to consumer treatment.
Attend continuing education courses, workshops, or conferences to meet program education requirements.
Perform other duties as assigned.