CCaaS-AWS Connect-Senior Engineer

Objectways Technologies Llc • Phoenix, AZ

108d • Onsite

About The Position

We are seeking a CCaaS-AWS Connect-Senior Engineer for a contract position, working on-site in Phoenix, AZ. In this role, you will design, develop, and maintain cloud-based contact center as a service (CCaaS) systems using AWS Connect. Daily responsibilities include software development, infrastructure management, implementing cloud solutions, database administration, and system optimization. You will collaborate with cross-functional teams to ensure the delivery of efficient and secure cloud environments while identifying opportunities for system improvements.

Requirements

• Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline.
• DevOps and Observability.
• Experience with automated release management using GitHub Actions.
• Experience in architectural design and modeling.
• Strong skills in designing and modeling complex systems and architectures.
• Good understanding of data structures, algorithms, and design patterns.
• Great written communication and documentation abilities.
• Strong understanding of cloud security architecture and Encryption and OAuth.
• Looks proactively beyond the obvious for continuous improvement opportunities.
• Strong leadership and communication skills are essential.
• Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.

Responsibilities

• Design, develop, and maintain cloud-based contact center as a service (CCaaS) systems using AWS Connect.
• Software development.
• Infrastructure management.
• Implementing cloud solutions.
• Database administration.
• System optimization.
• Collaborate with cross-functional teams to ensure the delivery of efficient and secure cloud environments.
• Identify opportunities for system improvements.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees