CCA Facility Lead

Excelsia Injury Care•Baltimore, MD

About The Position

The CCA Facility Lead assists with patient care before and after treatment by the doctor of chiropractic (D.C.), takes vital signs, and performs physical therapy modalities as directed. The role documents modalities and patient comments, monitors equipment, maintains clean treatment spaces, handles laundry and supplies, and assists with general office operations. The position may require travel to other locations to maintain patient-care coverage, including travel throughout the assigned region for mutually agreed floater or traveler assignments. The lead also supports compliance and facility administration by attending monthly FL meetings, completing monthly checklists, maintaining the OSHA binder and records, filing incident reports, conducting biannual fire drills, and tracking patient-compliance metrics. Other duties may be assigned as needed.

Requirements

High school diploma or GED equivalent.
State certification as a Chiropractic Assistant.
CPR and/or First Aid certification, maintained throughout employment.
One year of experience in an office providing physical therapy and/or chiropractic care.
Tact and skill in patient management.
Excellent communication and organizational skills.
Ability to interact effectively with doctors, patients, and coworkers.
If operating a motor vehicle for company business, maintain a valid driver’s license and required insurance coverage.

Responsibilities

Assist patients with pre- and post-care as directed by the D.C.
Take patients’ vital signs.
Perform physical therapy modalities as directed by the D.C.
Accurately and legibly document modalities performed and patients’ subjective comments on progress notes.
Maintain cleanliness of exam and treatment rooms and keep the office neat and orderly.
Monitor controls on physical therapy equipment.
Launder towels, gowns, heat-pack covers, and similar items as required.
Maintain inventory and order supplies.
Assist with general office operations, including filing, preparing charts, answering phones, patient registration, posting charges, scanning, and cleaning.
Travel to other locations as directed to maintain adequate coverage for quality patient care; floater or traveler CCA employees may travel to all locations in their region as needed for coverage by mutual agreement.
Attend monthly FL meetings.
Complete the monthly compliance checklist.
Keep the OSHA binder up to date.
File incident reports and submit them to Corporate.
Perform biannual fire drills.
Maintain records including incident reports, training certificates, and housekeeping spreadsheets.
Run weekly and monthly double impact metrics to ensure patient compliance.
Perform other duties and assignments as directed or necessary.