CBP Officer (TTP-Field Liaison)

Customs and Border Protection • Washington, DC

2d • Onsite

About The Position

This position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Field Operations, Admissibility & Passenger Programs, Trusted Traveler Programs (TTP), located in Washington, DC. TTP oversees the administration, operations, innovation, and policy for programs that expedite customs processing for pre-approved, low-risk international travelers. The office works with the field to support CBP Enrollment Centers and enrollment options, including Enrollment on Arrival and Enrollment on Departure, by providing training, guidance, and resources. It also uses technology to improve traveler experience and processing efficiency while maintaining security.

The position serves as a program manager and resource for CBP Officers in the field and management, supporting intelligence analysis, examinations, and law enforcement activities relating to people, conveyances, and merchandise entering or departing the United States. It works closely with Field Operations executive management and other stakeholders, evaluates program effectiveness and efficiency, and helps develop and implement policies and procedures to strengthen security and operational efficiency.

The role requires prior experience in a primary CBP Officer position and includes a requirement to complete 89 days of paid training at the CBP Field Operations Academy in Glynco, Georgia. The position requires firearms qualifications, may require a Secret or higher security clearance, and may involve rotating assignments or duty locations, shift work, and scheduled or unscheduled overtime. Employees must wear an approved uniform while on duty. The work environment may include offices, aircraft operation areas, airline passenger and cargo areas, marine docks, and outdoor or remote locations in varied weather conditions.

Requirements

• Prior experience in a primary CBP Officer position is a mandatory prerequisite.
• At least one year of specialized experience equivalent to the next lower grade level, including experience supporting and advising CBP Officers on intelligence analysis, examinations, and law enforcement activities.
• Demonstrated familiarity with CBP policies and procedures concerning sensitive, complex, unusual, and unprecedented situations.
• Experience preparing detailed briefing materials, analyzing complex data, and making informed decisions on important issues for presentation.
• Experience obtaining, assembling, and reviewing information and sensitive intelligence from a wide range of methods and sources.
• Must be a U.S. citizen.
• Must meet the U.S. residency requirement of physical residence in the United States or its protectorates for at least three of the last five years, unless eligible for a waiver.
• Males born after December 31, 1959, must be registered with Selective Service.
• Must have taken the required CBP Officer Promotional Assessment component and earned a passing total score.
• Must meet initial and continuing firearms qualifications and be legally eligible to possess firearms.
• Must possess the ability to operate a government-owned vehicle and a valid, non-restricted driver's license.
• Must undergo required pre-employment screening, which may include a background investigation, drug testing, and polygraph examination.
• Must meet medical and physical standards and successfully pass the Pre-employment Fitness Test if applicable.
• Must successfully complete 89 days of paid training at the CBP Field Operations Academy in Glynco, Georgia.
• Must meet applicable time-in-grade requirements by November 10, 2026.
• Must be readily available for scheduled or unscheduled overtime beyond a 40-hour work week.
• Must wear an officially approved uniform while in duty status.
• May be required to obtain a Secret or higher security clearance and rotate assignments or duty locations.

Responsibilities

• Serve as an expert program manager and resource, supporting, guiding, informing, and advising CBP Officers in the field and in management.
• Support effective intelligence analysis, examination, and law enforcement activities relating to the arrival and departure of people, conveyances, and merchandise entering the United States.
• Perform liaison duties in close partnership with Field Operations executive management to strengthen communication and involvement across Field Offices, Ports of Entry, and Enrollment Centers.
• Evaluate the effectiveness and efficiency of Trusted Traveler Programs and related CBP operations.
• Work with CBP leadership and stakeholders to develop, write, and implement policies and procedures that enhance CBP security and operational efficiency.
• Maintain access to data systems necessary to perform duties.

Benefits

• A comprehensive federal employee benefits package is available to eligible employees and their families; specific benefits depend on position type and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed