Catering Supervisor - State Farm Arena

Compass Group • Atlanta, GA

16h • Onsite

About The Position

The Catering Supervisor is responsible for directing and responding to guest questions and needs. The Catering Supervisor initially reviews details with the Director. The Supervisor meets the staff at the beginning of a shift and checks each staff member in for the event. The Supervisor should understand the content of the menu and ensure timely delivery of food. Strict following of food safety and guidelines are required. The server is responsible for executing area set up and breakdown. The Supervisor oversees the breakdown of the event once it is concluded.

Requirements

• 1-3 years of experience in catering, hospitality, or food service supervisor
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Conflict resolutions and de-escalation skills.
• Ability to learn and understand event-specific paperwork, inventory reports, and menus
• Exceptional organizational skills and attention to detail
• Outgoing personality and the ability to interact with high profile guests and remain professional and dedicated to providing exceptional experience.
• Ability to communicate effectively, problem solve and make decisions with little guidance.

Responsibilities

• Meets with the directors before the event to go over details.
• Supervises staff during check-ins and breakdowns.
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Knowledgeable on all menu offerings.
• Establishes rapport with guests and understands suggestive and upselling techniques.
• Determine where guests would like to eat their meals and help them get situated.
• Thoroughly completes all event set-up and breakdown responsibilities within timelines provided.
• Performs post event product inventory and restocks, as needed.
• Create, modify and close sales checks in point of sale.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.
• Maintains service areas.
• Employs good safety and sanitation practices.
• Follows responsible alcohol service policies.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed