Catering Attendant - State Farm Arena

Compass Group • Atlanta, GA

3d • Onsite

About The Position

This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The Catering Attendant will greet guests warmly, take orders efficiently, and deliver food professionally while maintaining safe food handling and sanitation standards. The position requires a thorough understanding of menu items and ingredients, the ability to advise guests on food and drink combinations, and accommodate reasonable requests. Communication with back-of-the-house staff is essential for order accuracy and special requests. The role also includes cash handling, promoting a clean and safe environment, and addressing guest complaints promptly. Additionally, the attendant will be responsible for setting up and cleaning the dining area, operating various equipment, and collaborating with other departments for special events.

Requirements

• 1 year or more experience in fine dining or hospitality.
• Ability to communicate effectively.
• Ability to problem solve and make decisions with little guidance.
• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch, or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods of time throughout the day.
• Lift/move materials and equipment up to 50 pounds.

Nice To Haves

• An outgoing personality is preferred.
• Open availability preferred.
• Must be able to work mornings, evenings, and weekends.
• Must be able to work all Hawks home games.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed