About The Position

Catering Operations Site Leads guide Zerocater’s On-Site Specialists to maximize team performance and provide excellent client experiences. The role includes ensuring meals run smoothly, building relationships with clients, and serving as a knowledgeable, enthusiastic representative of Zerocater. The position is part-time, with a set weekly schedule on Tuesdays and Thursdays from 10:30 a.m. to 2:30 p.m.; additional shifts at other sites may be available.

Requirements

  • 1–2 years of experience in a team lead or management position, with a background in hospitality, food service, or a similar customer-facing role.
  • A track record of being a team player and working with others to ensure smooth execution.
  • Responsible, with strong attention to detail and the ability to work effectively with little to no supervision.
  • Able to lift at least 40 pounds.
  • Able to kneel, crouch, and bend.
  • Able to walk up and down flights of stairs.
  • Able to stand and walk for 3–4 hours per shift.
  • At least 18 years of age.
  • Available to work Tuesdays and Thursdays from 10:30 a.m. to 2:30 p.m.

Nice To Haves

  • Positive attitude and strong work ethic.

Responsibilities

  • Serve as the main point of contact for clients and answer their questions or address their issues.
  • Conduct pre-shift preparation and delegate shift responsibilities to appropriate team members.
  • Ensure Zerocater standards are exceeded with every meal served.
  • Make executive decisions about meal issues and respond quickly.
  • Schedule new On-Site Specialists to shadow current employees, ensuring consistent quality and service.

Benefits

  • $15 monthly stipend for cell phone usage.
  • 401(k) match with immediate vesting.
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