Catering Services Driver

The Associated and its Agencies•Reisterstown, MD

2d•Onsite

About The Position

Catering Services Drivers play a critical role in delivering the right order to the right location at the right time with the right attitude. They are responsible for the transportation of food and beverages to various locations, ensuring that the items arrive in a safe and timely manner. They also are the face of the catering company, communicating with clients with a friendly, professional, can-do attitude.

Requirements

Valid driver's license and an acceptable driving record required.
Ability to lift, carry, load, and unload catering equipment and food items safely.
Ability to stand, walk, bend, and perform physical tasks for extended periods.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Ability to maintain professionalism when interacting with clients, guests, and staff.
Basic knowledge of food safety and sanitation standards.
Comfortable using navigation tools, mobile devices, and basic software systems.
Must possess a solid work ethic with strong organizational and time-management skills, excellent attention to detail, professional verbal, and written communication skills in English, as well as provide excellent customer service.
Must maintain a professional demeanor.
Must be able to adapt to changing situations.

Nice To Haves

Prior experience in catering, food service, hospitality, or delivery preferred.
Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs.

Responsibilities

Load and unload food, beverages, and catering equipment into the vehicle.
Deliver food and beverages to various locations in a timely manner.
Set up catering equipment at event locations, if necessary.
Follow navigation systems and road signs to reach destinations, safely and with good driving practices.
Maintain the cleanliness and functionality of the catering vehicle.
Report any equipment or vehicle concerns promptly and accurately.
Adhere to food safety standards during transportation.
Inspect and pack the necessary supplies and utensils needed for the event.
Communicate with Executive Chef, Catering Services Manager(s), National Culinary Director, COO, and clients about delivery schedules and potential delays.
Document in and maintain delivery logs.
Assist in the kitchen, equipment cleaning and vehicle setup when not driving.
Be familiar with ordering software, website and menu.
Ensure customer satisfaction by addressing their needs, questions and concerns.
Verify all items against delivery orders before leaving the kitchen and upon arrival at the event site.
Obtain delivery confirmation or client sign-off where required.
Return leftover equipment, supplies, and paperwork to the appropriate location after events.
Assist with breakdown and pickup of catering equipment after events, when applicable.
Help maintain inventory of delivery supplies and report shortages.
Attend weekly department meetings.
Attend monthly all-staff meetings.
Other tasks/duties as assigned.