Catering Services Director

Aramark•San Jose, CA

3d•$110,000 - $120,000

About The Position

The Catering Services Director is the driving force behind exceptional catering experiences, leading all aspects of catering operations across multiple locations or within a large account. This role oversees a high-performing catering team, orchestrates seamless execution of catering orders and special events, and ensures every detail exceeds client expectations. The Catering Services Director also manages departmental budgets, drives financial performance, and develops strategies that deliver both outstanding service and business success. LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting - Link here Home - LifeWorks Restaurant Group

Requirements

Requires at least 4 years of experience
Requires at least 1-3 years of experience in a management role
Previous experience in events and catering required
Bachelor’s degree or equivalent experience required
Strong communication skills
Available to work event-based hours
Complete Food Handlers and Alcohol Service Certifications as required

Responsibilities

Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
Develop and implement catering solutions to meet customers’ needs
Develop and maintain effective client and customer rapport
Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets
Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency
Implement new services to support base business growth and client retentions
Stay ahead of and advise clients, customers and staff on current catering trends and products
Facilitate the delivery of prepared food built from banquet event orders
Participate in sales process and negotiations of contracts and assist clients in planning special events
Train and lead catering employees to ensure catering standards are followed
Responsible for setting and delivering sales, food, and labor targets
Responsible for execution of catering events of varied size and scope including staffing and management
Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables
Ensure compliance with all food, occupational and environmental safety policies