Catering Server (Moonlighting) $7.25 + tips

Harrah's Cherokee Casino Resort • Cherokee, NC

5d • $7

About The Position

Provide excellent, friendly world-class service to guests in a high volume, fast
paced catering facility.

Requirements

• High school diploma or GED required
• Six months prior food service experience preferred
• CARE certified
• Must demonstrate the following essential knowledge and skills:
• Legible handwriting
• Beverage and food service knowledge
• Ability to carry food and beverages safely and professionally
• Must be familiar with tray service
• Ability to add, subtract, multiply, or divide quickly and correctly
• Excellent customer service and communication skills required
• Must be able to complete cash and charge transactions
• Willing to learn and be adaptable
• Attention to detail/observant
• Documented teamwork behaviors and great attitude
• Neat, professional appearance with excellent personal hygiene
• Must be able to carry and balance loaded food service tray
• Must be able to attend to multiple priorities simultaneously
• Must be able to be on feet for 8 hour shift
• Must be able to stoop, bend, reach, kneel, twist and grasp items
• Must be able to respond to visual aural cues
• Must be able to lift and carry up to 25 pounds constantly
• Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.)
• Must be able to kneel, bend, stoop and twist when serving food and beverages
• Must be able to lift  25 lbs
• Must be able to read, write, speak  and understand English
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality  including second hand smoke
• Must be able to work a flexible schedule including weekends, evenings and holidays

Responsibilities

• Establish and Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
• Greet guests
• Responsible for setup and breakdown of event as required meeting all department standards Provides a great experience for every guest through courteous interaction
• Server is responsible for the complete knowledge of the menu requested on the Banquet Event Order (BEO)
• Deliver food and beverage to guests as per the BEO and instructions from the Beverage/Catering Services Supervisor
• Return to tables regularly to ensure satisfaction
• Server must be able to handle trays of dishes, clear tables, and manipulate tray-jacks
• Responsible for cleaning and stocking areas
• Build relationships with customers
• Abide by appearance standards
• Demonstrate high levels of  top box service skills on a consistent basis
• Delight our guests with outstanding service
• Take drink orders, communicates with bartender, and presents drinks to guests
• Handle money according to procedure
• Monitor guest consumption of alcohol and intervenes as needed according to guidelines
• Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
• Exhibit sound decision-making
• Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions
• Maintain compliance with local fire and health regulations, and maintains knowledge of emergency procedures enabling the issuance of instructions to employees and guests if necessary
• Other duties as required to deliver excellent service to internal and external customers
• Adhere to regulatory, departmental and company policies in an ethical manner

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED