Catering Sales Specialist

DICKEYS BARBECUE RESTAURANTS INC•Highland Park, TX

11d

About The Position

A Catering Sales Specialist at Dickey’s Barbecue Pit helps customers plan and order barbecue catering for business meetings, parties, weddings, family gatherings, and other events. The role combines customer service, sales, order coordination, and food-service operations. The specialist responds to inquiries, helps customers select menu items and packages, and coordinates order preparation and pickup or delivery with restaurant staff. The position also involves developing relationships with repeat customers and local organizations to grow catering revenue, following food-safety procedures, maintaining order records, processing payments as assigned, and following up with customers. Dickey’s Barbecue Pit is a Dallas-based, family-founded barbecue franchise that serves slow-smoked meats and home-style sides. The company says it offers employees meaningful growth opportunities and rewards loyalty and contributions. Dickey’s is an Equal Opportunity Employer and states that its equal employment opportunity policy applies to all aspects of employment.

Requirements

Strong communication and customer-service skills.
Good organization and attention to detail.
Ability to multitask in a fast-paced restaurant environment.
Basic computer skills for entering orders and preparing quotes.
Ability to work flexible hours, including some evenings or weekends, depending on business needs.

Nice To Haves

Sales, marketing, or customer relationship experience is preferred.
Previous restaurant, catering, hospitality, or food-service experience is helpful.

Responsibilities

Answer phone calls and respond to catering inquiries; help customers choose menu items and packages.
Promote catering services to businesses, schools, churches, and individuals to generate orders.
Prepare accurate catering quotes, enter orders, confirm event details, and coordinate pickup or delivery arrangements.
Help customers estimate food quantities, select menu options, and accommodate special requests.
Coordinate with restaurant staff to ensure catering orders are prepared accurately, packaged properly, and ready on time.
Communicate delivery instructions, event schedules, and customer requirements to the appropriate team members.
Build relationships with repeat customers and local organizations to increase catering revenue.
Follow sanitation procedures, food-handling standards, and company policies.
Maintain order records, process payments as assigned, and follow up with customers about their experience.