Catering Sales Manager at South Shore Harbour Resort & Conference Center
About The Position
Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social catering events, including weddings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (Tuesday–Saturday), is required. As a Concord leader you will: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for All. Lead with integrity, transparency, respect and professionalism. Care for your team and their families.
Requirements
- Minimum 1 year experience in catering sales, event planning, banquet management or hotel sales
- Strong communication, negotiation, and organizational skills
- Ability to work a flexible schedule including weekends, and thrive in a fast-paced environment
- Guest-focused with attention to detail and a commitment to delivering outstanding service
Responsibilities
- Sell and manage social catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
- Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
- Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
- Generate new business through solicitation, networking, and follow-up with past clients
- Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
- Lead pre-event, on-site, and post-event communications to ensure service excellence
- Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
- Conduct site tours for prospective clients and facilitate client meetings as needed
- Train, delegate, and guide staff to ensure smooth operation of events and service standards
Benefits
- Medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Tuition assistance
- Discounted hotel stays
- Training, development, and career advancement opportunities
- Eligibility for a performance-based bonus upon attainment of objectives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
