Conference Center Manager

Grant, County of•Silver City, NM

4d•Onsite

About The Position

Under the direction of the County Manager, provides leadership, management, organization, direction, and supervision for all Conference Center operations and activities. Demonstrates strong ethical, professional, and service-oriented leadership. Responsible for the training, performance management, marketing, and maintenance of the Conference Center.

Requirements

Knowledge of hospitality services and skills with a strong emphasis on customer service, professionalism, communication, and creating a welcoming experience for guests.
Knowledge of civic/event center booking and management, including coordinating reservations, overseeing event logistics, and ensuring exceptional customer service.
Associate’s degree in a related field and five (5) years of experience
Bachelor’s degree in a related field and two (2) years of experience
Valid New Mexico State Driver’s License.
Must have a good driving record to be insurable for liability purposes.
Subject to and must pass a post-offer of employment Drug & Alcohol Analysis Test.
Subject to and must satisfactorily complete a post-offer of employment background investigation.

Responsibilities

Oversee all operational aspects of the Conference Center.
Implementation of policies and procedures as they relate to the Conference Center operations and ongoing review and addition/revisions as necessary.
Coordination of events at the Conference Center.
Maintenance of records as they relate to events and maintenance at the Conference Center.
Active participation in marketing efforts for the Conference Center.
Prepare budget for operations of the Conference Center.
Supervision of Conference Center personnel.
Maintains a Program that is progressive, modern, and fully compliant with all applicable government standards and regulations in its approach to delivering services.
Responsible for the completion of projects in a timely fashion.
Responsible for the hiring, assignment, evaluation, and discipline of personnel.
Ensures that relevant educational and professional development opportunities are provided for all employees.
Ensures compliance with applicable safety regulations and administrative policies.
Works with County Manager or designee to develop and manage the Conference Center budget.
As required by the County Manager or designee, attends and participates in Board of County Commission meetings and other government meetings as it relates to the conference center.
Serves as liaison between the conference center and the general public, various government agencies, and municipalities.
Plans, implements, and reviews the Department's short- and long-range goals.
Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Maintains knowledge of current best practices for conference centers and renewal through such means as attending seminars, reviewing professional publications, taking classes, and participating in professional development activities.