Catering Sales Manager - The Henry Hotel, Dearborn, MI

Hotel Equities•Dearborn, MI

1d•$55,000 - $70,000•Onsite

About The Position

Hotel Equities is searching for a Catering Sales Manager for The Henry, an Autograph Collection hotel in Dearborn, MI. The Henry hotel offers a unique, art-inspired atmosphere with premium amenities, including pet-friendly accommodations and an indoor pool. The Catering Sales Manager will be responsible for meeting and exceeding revenue goals through new business development and growing existing accounts, focusing on revenue-generating sales activities and executing a direct sales program. This role involves conducting sales calls, traveling for client meetings, capturing competitor business, generating referrals, and maintaining a sales pipeline. The position requires applying yield management principles, optimizing revenue, building strong client relationships, and maintaining an organized client management system. The ideal candidate will continuously research market trends and represent the hotel and company with integrity and professionalism.

Requirements

High School diploma /Secondary qualification or equivalent.
Strong sales, negotiation, and closing skills.
Ability to manage multiple priorities and meet deadlines.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Ability to build and maintain internal and external relationships.
Highly organized with strong time management skills.
Receptive to coaching, feedback, and ongoing training.
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Nice To Haves

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred.
College Degree preferred.

Responsibilities

Meet and exceed revenue goals through new business development and growth of existing accounts.
Achieve a minimum of 90% productivity goals and 100% activity goals set by management.
Focus at least 90% of work time on revenue-generating sales activities.
Execute a results-driven direct sales program aligned with departmental budgets and marketing plans.
Conduct high-value sales calls targeting top revenue opportunities.
Travel locally for client meetings and site visits (valid driver’s license and reliable transportation required).
Maximize revenue from existing clients by identifying growth opportunities.
Proactively capture competitor business through networking, research, and market intelligence.
Generate referrals from current clients and follow up on all leads within 48 hours.
Maintain a targeted account “hit list” to drive consistent pipeline growth.
Prospect for new business through outreach, telemarketing, and innovative strategies.
Apply yield management principles to negotiate profitable room rates and event space agreements.
Optimize revenue while maintaining a win-win approach with clients.
Build strong relationships through consistent, professional, and ethical communication.
Maintain an organized and accurate client management system (CRM/files).
Develop detailed customer profiles and maintain follow-up (trace) systems.
Respond promptly and efficiently to all client inquiries and needs.
Continuously research market trends, competitors, and territory opportunities.
Leverage insights to position the hotel’s strengths and increase market share.
Represent the hotel and company with integrity, professionalism, and a service-first mindset.
Maintain a polished, business-appropriate appearance at all times.
Foster positive communication and teamwork across all hotel departments.